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Windows 7: Bios help

12 Feb 2012   #1
carlos7859

Windows 7 Ultimate 32bit/x86
 
 
Bios help

Hi guys, I'm sorry if I'm posting in the wrong place. I need some help!! I have a gateway m-2414u laptop, i reinstalled windows 7 and i restarted and now it's stuck in bios boot :/ it turns on and all the indicators come on but it doesn't boot :/ HELP!! I'm scared of putting a new bios flash because i can't find it on the official bios on their webpage cause it's all messy :/ can someone help me find it please? i just don't wanna kill my computer thanks


My System SpecsSystem Spec
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13 Feb 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Let's see if we can understand what is going on a little better:

  • You reinstalled Windows. How? Clean install? Repair install?
  • When you typically install Windows the system must re-start twice. Did it do that successfully? If so, when did it first freeze on boot?
  • Can you get into the BIOS settings? (Do not change anything - just, can you get in?) The start-up process on a PC is a two stage process. The BIOS "boots" and then the OS "starts". There is a BIG difference between a PC that will not "boot" and one that will not "start".
Don't flash your BIOS. Please. You could make things much worse.

Let's see what we can do with more info.
My System SpecsSystem Spec
13 Feb 2012   #3
Qdos

 

There's a possibility the default boot device in the BIOS is set to your optical drive, not your hard drive, based upon a command entered during Windows Setup.
My System SpecsSystem Spec
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13 Feb 2012   #4
carlos7859

Windows 7 Ultimate 32bit/x86
 
 

Ok guys. Clean install of windows 7 pro. Windows installed normally and I got to the desktop then it installed 105 updates and it asked to restart so i restarted and it turned on but it didn't do anything nor show the gateway logo and no bios menu nothing pitch black The lights turn on but don't turn off like always (wifi, caps lock, num lock) are always on. The fan runs and the hard drive spins. I have no clue whats wrong cause it was running normal before the restart. :/ help PS. I look up info on google and it could be a bad bios battery... but i don't know. (Laptop year 2008)
My System SpecsSystem Spec
13 Feb 2012   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Huh - wait - what?
If I understand this correctly, you clean installed W7 and all was good. Correct?

Then you installed all 105 updates - at once - and when it restarted it froze? Is that right?

If the above is true, then you will need to go through all 105 updates to try and find the one, or combinations of updates, that is trashing your install.
or
Do another clean install, then install the updates in batches by date (all updates from the same week or month, starting with the oldest ones), and no more than 5 to 10 at a time.

Do not install any updates that show up unchecked along with other updates. That is why they are unchecked: they are supposed to be installed alone.

By doing the updates in small groups you can isolate an update that causes problems easier.

But installing them all at once is just looking for trouble.

Tip: IIRC, during the install process there is a place where you can select whether to have Windows automatically install updates. DECLINE!
My System SpecsSystem Spec
13 Feb 2012   #6
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

OK, let's try this. Unplug the power coard and remove the battery and hold the power button down for 30 seconds. Put the battery back in, plug the power cord back in and start it up. If the computer posts 9you get to the Gateway screen) go straight to bios. Load optimized defaults, set your boot order with the CD/DVD 1st and the hard drive 2nd. Save the changes and exit. If it does not boot, try to boot into the installation DVD, on the 2nd screen in the bottom left corner you will see, repair my computer. Click there. Try to find a restore point to before you installed the updates. Windows should have created one before installing them.
My System SpecsSystem Spec
13 Feb 2012   #7
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

TVelben types faster than me. And in addition to what he said, do not install SP1 until all other updates are installed and you check for updates and find none. Install SP1 by itself.
My System SpecsSystem Spec
13 Feb 2012   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Good point! Nice catch essenbe!
My System SpecsSystem Spec
13 Feb 2012   #9
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Thanks. But, am I understanding correctly that he can't post? If that is true, that is the first thing that needs attention. He can't reinstall or use a restore point or startup repair if no post.
My System SpecsSystem Spec
13 Feb 2012   #10
carlos7859

Windows 7 Ultimate 32bit/x86
 
 

I can't! The laptop just turns on but it doesn't do anything just dead no windows, no bios, no gateway logo, nothing at all i removed the battery and did the process and nothing... She turns on but dead :/ The battery light turns on when adapter is plugged in, the turning on button turns on blue like always, the wifi and other lights stay on but nothing.. I can turn the lights off with FN+F1 but nothing else
My System SpecsSystem Spec
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