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Windows 7: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard

12 Feb 2012   #1
rkaczano

32 Home Premium
 
 
USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard

Can't figure out why they are out. Upgraded the bios from F4 to F5 and no effect. Can't see any devices that I plug into these ports. Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.

Thanks


My System SpecsSystem Spec
.
13 Feb 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rkaczano View Post
Can't figure out why they are out. Upgraded the bios from F4 to F5 and no effect. Can't see any devices that I plug into these ports. Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.

Thanks
Any chance we can get your system specs? My crystal ball is in the shop being repaired.

Probably just a driver issue but cant tell till we get your specs.
My System SpecsSystem Spec
13 Feb 2012   #3
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

I have a Gigabyte Mobo and have been able to get excellent support from the Gigabyte forum.

Suggest you go over there and first, search the threads using your Mobo model. You may find some threads already dealing with your problem (and having solutions):

Official GIGABYTE Forum - Index
My System SpecsSystem Spec
.

13 Feb 2012   #4
Qdos

 

I agree with Zigzag, you can't have the drivers loaded, or there's a BIOS option to enable USB3 that isn't set correctly.
My System SpecsSystem Spec
13 Feb 2012   #5
rkaczano

32 Home Premium
 
 

OS
Win7, 64 bit version. 6.1, Build 7601, Service Pack 1

GA-A75M-UD2H motherboard

Thanks
My System SpecsSystem Spec
13 Feb 2012   #6
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by rkaczano View Post
OS
Win7, 64 bit version. 6.1, Build 7601, Service Pack 1

GA-A75M-UD2H motherboard

Thanks

Have you installed the AMD chipset driver package. It includes the USB 3.0 driver.
GIGABYTE - Motherboard - Socket FM1 - GA-A75M-UD2H (rev. 1.0)
My System SpecsSystem Spec
13 Feb 2012   #7
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by rkaczano View Post
Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.
Were you using a USB 3.0 device?
My System SpecsSystem Spec
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 USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard




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