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Windows 7: webcam problem


18 Feb 2012   #1

windows 7 ultimate 32 bit
 
 
webcam problem

i have a ASUS X52N laptop, and since i put windows 7 ultimate on, my webcam has gone and rotated, and iv tried alsorts to get it rite but with no luck, could i get sum help guys !!

My System SpecsSystem Spec
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18 Feb 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.


Remove the old driver webcam driver.


Download and install the most recent software\driver from here,


ASUSTeK Computer Inc. - Notebooks- ASUS X52N


Camera is 10th on the list.


Finish and post back.
My System SpecsSystem Spec
18 Feb 2012   #3

windows 7 ultimate 32 bit
 
 

hi there, on the download page, its asking for a PID code, were will i find the webcams PID code
My System SpecsSystem Spec
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18 Feb 2012   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Pooly, and welcome to Seven Forums.

You can get the PID number for your webcam in Device Manager (devmgmt.msc). In Device Manager double click on your webcam device to open it's Properties page, click on the Details tab, select Hardware Ids, and you will now see the PID number like in the screenshot below of my webcam.

A PID number displays in the format:

USB\VID_<num>&PID_<num>\<Serial No. of the device>

webcam problem-pid.jpg

Hope this helps,
Shawn


My System SpecsSystem Spec
18 Feb 2012   #5

windows 7 ultimate 32 bit
 
 

fanx 4 the info pal, it worked a treat, fanx again
My System SpecsSystem Spec
18 Feb 2012   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're most welcome Pooly. I'm glad that we could help.
My System SpecsSystem Spec
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