Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: UPS Communication After Win 7 Sleep Mode

19 Feb 2012   #1

Windows 7 64 Bit
UPS Communication After Win 7 Sleep Mode

I have just purchased a Cyber Power Pure Sine Wave UPS and it is working great except for one exception. Whether or not I use the included software, after my computer wakes up from sleep mode, windows cannot communicate with the UPS.

With the included PowerPanel software, the PC still things the device is charging if I cut the power after sleep mode. Without the software, windows reports that the battery is plugged in, not charging.

Since the UPS is connected via USB, I have tried disabling "USB selective suspend" in power options, as well as unchecking "allow windows to put device to sleep" for all USB ports in device manager.

Any suggestions?

My System SpecsSystem Spec

19 Feb 2012   #2

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit

I had the same problem with my Cyber Power.

Go to this tutorial> Power Plan Settings - Change

When you get to Step 4 under Plugged in "Put the computer to sleep" where it states "15 minutes" I set it to "Never" instead.

My System SpecsSystem Spec
19 Feb 2012   #3

Windows 7 64 Bit

Thanks for the reply, but this is not a solution. I would like for my PC to go to sleep after it is not in use for a few hours.
My System SpecsSystem Spec


 UPS Communication After Win 7 Sleep Mode

Thread Tools

Similar help and support threads for2: UPS Communication After Win 7 Sleep Mode
Thread Forum
Solved Sleep mode General Discussion
Sleep Mode errors - system won't sleep, 12 errors in energy-report Performance & Maintenance
Sleep mode issues (suspend mode??) BSOD Help and Support
How do i use hibernate mode without going into sleep mode first Software
Solved log in after sleep mode General Discussion
Can't go into sleep mode Performance & Maintenance
Hdd led and sleep mode. General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:08 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33