no keyboard or mouse detected after win 7 update


  1. Posts : 2
    WINDOWS 7 HOME 64BIT
       #1

    no keyboard or mouse detected after win 7 update


    since a recent windows 7 update when i power up my pc the keyboard and mouse are undetected so i cant get past the password screen. i thought a system restore is the solution but i cant get into bios either as i need to select that with the keyboard.


    keyboard and mouse are usb.
    ive tried all usb ports.

    what do i do ???
    all ideas, help appreciated as im totally confused about how to tackle this

    ive been told by one person to try a keyboard with ps2 connection, i dont know anybody with 1
    there must be another route i can take?
    i dont even know what update has done this?
      My Computer


  2. Posts : 3,960
    W7 x64
       #2

    Reset your BIOS and then try restarting the computer. If USB support is a default value then it should boot, if not then you will need a PS/2 keyboard. What puzzles me is that no Windows Update can alter your settings in the machines BIOS - so perhaps it's just a question that your USB ports aren't working...
      My Computer


  3. Posts : 2
    WINDOWS 7 HOME 64BIT
    Thread Starter
       #3

    Solved


    thanks i have solved this

    got hold of a keyboard with ps2 connection but it didnt work

    i ended up reseting the motherboard by removing the battery then after 5 mins replacing booted back up fine after that!

    still havent got a clue why it happened but it definitly coincided with a win 7 update
      My Computer


  4. Posts : 3
    Windows 7
       #4

    Qdos said:
    Reset your BIOS and then try restarting the computer. If USB support is a default value then it should boot, if not then you will need a PS/2 keyboard. What puzzles me is that no Windows Update can alter your settings in the machines BIOS - so perhaps it's just a question that your USB ports aren't working...

    seems great, maybe this will help. try
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:26.
Find Us