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Windows 7: Computer can't detect external hard disk

20 Feb 2012   #1
titntat

Windows 7 home premium 32bit
 
 
Computer can't detect external hard disk

My computer stopped detecting the external hard disk suddenly. I tried locating the drive in disk management but it is not showing up there. Please advice. Thanks.


My System SpecsSystem Spec
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20 Feb 2012   #2
Kevin Ismail

Windows 7 Ultimate x64
 
 

Hi, Welcome to Sevenforums

Did you try connecting it to other available USB ports, and make sure the both side plugs are well fitted?

Kevin
My System SpecsSystem Spec
20 Feb 2012   #3
titntat

Windows 7 home premium 32bit
 
 

Hey Kevin. I've tried other USB ports. The hard disk will vibrate for awhile upon plugging it in, then it'll stop. Both sides are fitted well. Thanks
My System SpecsSystem Spec
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20 Feb 2012   #4
Kevin Ismail

Windows 7 Ultimate x64
 
 

You might have to start a simple way determining which side is actually have the problem.
Plug other USB device to your PC or Plug you External HDD to other PC and see the result.

Btw, it's advisable to fill the system specification (seen below your post), or through your user CP.

Kevin
My System SpecsSystem Spec
20 Feb 2012   #5
titntat

Windows 7 home premium 32bit
 
 

Hi I've tried plugging the external hard disk to the other laptop. Same problem. The external hard disk vibrates for about 15seconds then goes dead.
My System SpecsSystem Spec
20 Feb 2012   #6
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I'm afraid it sounds very much as though the drive has failed on you.

Depending who the drive manufacturer is, you may be able to get the drive replaced under warranty.
My System SpecsSystem Spec
20 Feb 2012   #7
titntat

Windows 7 home premium 32bit
 
 

Ah. That's bad. Thanks for the help given Kevin and seavixen.

Is there any way to recover the files inside the hard disk?
My System SpecsSystem Spec
20 Feb 2012   #8
Kevin Ismail

Windows 7 Ultimate x64
 
 

It depends on the damage area. If certainly only the removable circuit that run the HDD is damaged, then the HDD can be accessed by dismantling the removable case, take out the HDD and plug it to HDD powerline and any free SATA port on your motherboard (just like normal HDD). But if, it is the hard drive itself damaged. A tiny possibility there. If you dont feel like to do it yourself, you shall find someone who can be an assistant in doing so. You may still have your luck.

Kevin
My System SpecsSystem Spec
20 Feb 2012   #9
titntat

Windows 7 home premium 32bit
 
 

Thanks a lot for your help. Really appreciate it!
My System SpecsSystem Spec
20 Feb 2012   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

If you do take up Kevin's excellent suggestion you may be able to get back some, if not all your data using this data recovery utility.

Recuva - Download

It once helped me out big-time when it recovered 5,000 images I thought I had lost for ever.
My System SpecsSystem Spec
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 Computer can't detect external hard disk




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