Best software for to recover data in a hdd portable?

rubyesmeralda

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i have a portable western digital hdd but the problem is that doesn't shows up in computer as a letter only i can see it in disk management as disk 1 as unallocated space a black bar and not initialized and when i click in the space that it has with right click only appears offline not online
so i want to know the best software for to recover all the data that i have there i need it urgently doesn't matter if the software is free or i have to buy it
or what to do for to have it working normally as it was
please tell me thanks xxx
 

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Hello ruby and welcome to Seven Forums. Since you can see the Western Digital in disk management, you might be able to assign a drive letter by using Option One in this tutorial.

http://www.sevenforums.com/tutorials/82994-drive-letter-add-change-remove-windows-7-a.html

If that works as I hope it will you should be able to open the WD and retrieve the data via start > computer > new drive letter. You might also be able to use a free tool called Recuva.

Recuva - Recovery from damaged or formatted disks
 

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thanks for welcome me to the forum

referring to my problem
i have tried what you suggested to assign a letter to the drive but those
options are not available
when i connect the drive a message appears that says
you must initialize a disk before logical disk manager access it
i click ok but then a message appears and says
the device is not ready
and the option online doesn't appear only offline and i dont want to lose my data
thanks in advanced
 
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Did you try it on another PC?
 

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yes and is the same
 

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thank you i will prove with puppy
and more solutions please for to have working my hdd portable?
 

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