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Windows 7: Cannot find Optical Drive

21 Feb 2012   #1
Rogue Bolo

Windows 7 Ultimate x64
 
 
Cannot find Optical Drive

Greetings,
I don't see my optical drive on my computer window box. I uninstalled the driver for my optical drive and reinstalled it (HL-DT-ST DVDRAM GSA-T50F). I still do not see the optical drive listed. In the device status window, under the general tab of the device manager window, is shown this message:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

When I uninstall and allowed the computer to find the driver online, the same failure is shown. The computer window box still doesn't show my optical drive.

any help would be greatly appreciated.


My System SpecsSystem Spec
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21 Feb 2012   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Try the Microsoft Fixit here Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

If the "FixIt" does not work, scroll down the page and follow the manual instructions (for deleting the upper/lower filters in the registry) for your operating system.

Also have a look at this troubleshooting guide.
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 Cannot find Optical Drive




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