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Windows 7: Microsoft Mouse and keyboard are not detected from time to time.


23 Feb 2012   #1

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
Microsoft Mouse and keyboard are not detected from time to time.

I have an issue with my P8P67 PRO (Rev 3.1). Mouse but mainly keyboard (both Microsoft) are not detected during the cold boot from time to time, i suspect the BIOS is the one to blame i have the latest version, what can i do?

Both are USB.

Please help! is the MOBO faulty?

When i turn on the PC from time to time a long beep takes place and a message during posting (no keyboard detected). Sometimes happens sometimes not.

PS/2 ports didn't work for me, when im using them NOTHING gets recognized (and yes i turned off the PC before plugging them).

My System SpecsSystem Spec
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23 Feb 2012   #2

win 7 X64 Ultimate SP1
 
 
USB Ports

Make sure you are plugged into a usb 2.0 port. This snip is from your user manual.

Attachment 199905

You may not be able to boot from those ports. I would have to read some more to say yes or no.
My System SpecsSystem Spec
23 Feb 2012   #3

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your interest. Yes I'm using 2.0 ports 1 and 2 respectively.
My System SpecsSystem Spec
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23 Feb 2012   #4

win 7 X64 Ultimate SP1
 
 
orientation

If you are using a port in the rear you may get better results by moving to the front of the box. It sounds as if your transciever is in a marginal location. I have to run mine in the front because of interference from the desk etc.
My System SpecsSystem Spec
23 Feb 2012   #5

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Front ports are being used for other purposes.

Ps/2 ports doesn't work I believe the mobo is faulty.
My System SpecsSystem Spec
23 Feb 2012   #6

win 7 X64 Ultimate SP1
 
 
Bios

Check your usb settings in the bios.
I would set: Legacy USB Support ---> Auto
USB3.0 Support ---> Enabled
EHCI Hand-Off ---> Disabled
You can tweak the EHCI back and forth to see if it makes a difference.

Attachment 199910
My System SpecsSystem Spec
23 Feb 2012   #7

win 7 X64 Ultimate SP1
 
 
Port Exchange

You may have to rearrange some of your devices from front to rear and vice - versa to get the transciever to work correctly. May not be to your prference but may be necessary.
My System SpecsSystem Spec
23 Feb 2012   #8

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by HammerHead View Post
Check your usb settings in the bios.
I would set: Legacy USB Support ---> Auto
USB3.0 Support ---> Enabled
EHCI Hand-Off ---> Disabled
You can tweak the EHCI back and forth to see if it makes a difference.

Attachment 199910
Thanks for trying to help.

I'ts already set up that way by default.

The faulty ps/2 ports are telling me that the mobo is faulty however its weird cause i have two mobos and both behave the same ps/2 ports mouse and keyboard doesn't recognize anything.

Thinking about buying a new mobo now with chipset Z68 any suggestions?

I've been told Asus P8Z68-V Pro/GEN3 is the "best" however i don't trust asus now...

Intel DZ68BC Extreme Series , EVGA Z68 SLI maybe??? or should i stick with ASUS?
My System SpecsSystem Spec
23 Feb 2012   #9

win 7 X64 Ultimate SP1
 
 
Asus

I would stick with Asus.
My System SpecsSystem Spec
23 Feb 2012   #10

win 7 X64 Ultimate SP1
 
 
Reread Your Post

I reread your posts. I made an asspumption your mouse and keyboard was wireless. Now I think that is not the case. They are wired, correct? It is unlikely that both mobos are bad. Not impossible understand but unlikely. Before I invested in another mobo I would beg, borrow another mouse and keyboard and try them it could save you some bucks.
My System SpecsSystem Spec
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 Microsoft Mouse and keyboard are not detected from time to time.




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