My Computer cannot detect my Seagate external hard drive 3TB

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  1. Posts : 20
    Windows 7 Enterprise 64 bit
       #1

    My Computer cannot detect my Seagate external hard drive 3TB


    Hi guys,

    I've had this 3TB hard drive for about 6 months with no problems.

    However, for some reason my computer cannot recognise it any more.

    It doesn't come up in My Computer, but it comes up in device manager ( see pic 1) and in disk management (see pic 2)

    Alarmingly, I can't even assign a letter or do anything but delete the volume (see pic 3)

    I can't find the driver cd to install it but I didn't think this would be a problem as I installed it anyway through the computer. I've searched for about 2 days on this forums and others and still can't find a solution. I hope I can find one here :)

    oh and i forgot to mention, i tried the hard drive on two different computers and it had the same problem there as well.

    pic 1


    By piraxtiri at 2012-02-24
    pic 2

    By piraxtiri at 2012-02-24


    By
    piraxtiri at 2012-02-24

    Last edited by Minotaur; 24 Feb 2012 at 04:27. Reason: pics didnt come up
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Your images still dont show - can you repost them using the little paperclip icon?

    Regards,
    Golden
      My Computer


  3. Posts : 20
    Windows 7 Enterprise 64 bit
    Thread Starter
       #3

    the pics are up now :)
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi,

    What was on this disk? Did you have MacOS or a variant installed to this disk?

    Regards,
    Golden
      My Computer


  5. Posts : 20
    Windows 7 Enterprise 64 bit
    Thread Starter
       #5

    nope, just movies and music
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    OK. I need a more experienced eye on this...I'll see if I can find someone to have a look at this for you.

    I assume you want to avoid format this drive correct?

    Regards,
    Golden
      My Computer


  7. Posts : 20
    Windows 7 Enterprise 64 bit
    Thread Starter
       #7

    yes please, i'm a bit worried because this thread has 300 views or so and no-one has posted
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Don't worry, we have hundreds of posts ever day, and its just a case of getting the right eye on it.
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    Minotaur said:
    yes please, i'm a bit worried because this thread has 300 views or so and no-one has posted
    All you need to do is assign a driver letter to the drive by using a third party app like parigon disk suite (trial is free)
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    OK, I just had an idea. Lets see if this works.

    1. Click Start, then in the search box, type cmd. Right-click CMD.exe, and choose to open as administrator.
    2. In the CMD windows, type DISKPART, and hit enter.
    3. Now type list disk and hit enter. Take a screen capture of the output and post it back here.

    Regards,
    Golden
      My Computer


 
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