Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My Computer cannot detect my Seagate external hard drive 3TB


24 Feb 2012   #1

Windows 7 Enterprise 64 bit
 
 
My Computer cannot detect my Seagate external hard drive 3TB

Hi guys,

I've had this 3TB hard drive for about 6 months with no problems.

However, for some reason my computer cannot recognise it any more.

It doesn't come up in My Computer, but it comes up in device manager ( see pic 1) and in disk management (see pic 2)

Alarmingly, I can't even assign a letter or do anything but delete the volume (see pic 3)

I can't find the driver cd to install it but I didn't think this would be a problem as I installed it anyway through the computer. I've searched for about 2 days on this forums and others and still can't find a solution. I hope I can find one here

oh and i forgot to mention, i tried the hard drive on two different computers and it had the same problem there as well.

pic 1


By piraxtiri at 2012-02-24
pic 2

By piraxtiri at 2012-02-24


By
piraxtiri at 2012-02-24



My System SpecsSystem Spec
.

24 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Your images still dont show - can you repost them using the little paperclip icon?

Regards,
Golden
My System SpecsSystem Spec
25 Feb 2012   #3

Windows 7 Enterprise 64 bit
 
 

the pics are up now
My System SpecsSystem Spec
.


25 Feb 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

What was on this disk? Did you have MacOS or a variant installed to this disk?

Regards,
Golden
My System SpecsSystem Spec
25 Feb 2012   #5

Windows 7 Enterprise 64 bit
 
 

nope, just movies and music
My System SpecsSystem Spec
25 Feb 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

OK. I need a more experienced eye on this...I'll see if I can find someone to have a look at this for you.

I assume you want to avoid format this drive correct?

Regards,
Golden
My System SpecsSystem Spec
25 Feb 2012   #7

Windows 7 Enterprise 64 bit
 
 

yes please, i'm a bit worried because this thread has 300 views or so and no-one has posted
My System SpecsSystem Spec
25 Feb 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Don't worry, we have hundreds of posts ever day, and its just a case of getting the right eye on it.
My System SpecsSystem Spec
25 Feb 2012   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Minotaur View Post
yes please, i'm a bit worried because this thread has 300 views or so and no-one has posted
All you need to do is assign a driver letter to the drive by using a third party app like parigon disk suite (trial is free)
My System SpecsSystem Spec
25 Feb 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

OK, I just had an idea. Lets see if this works.

1. Click Start, then in the search box, type cmd. Right-click CMD.exe, and choose to open as administrator.
2. In the CMD windows, type DISKPART, and hit enter.
3. Now type list disk and hit enter. Take a screen capture of the output and post it back here.

Regards,
Golden
My System SpecsSystem Spec
Reply

 My Computer cannot detect my Seagate external hard drive 3TB




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:34 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33