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Windows 7: External Hard Drives Gone After a Restart

03 Mar 2012   #1
lullabymysmist

Windows 7 Home Premium 64-bit SP1
 
 
External Hard Drives Gone After a Restart

After a reboot my two external hard drives have vanished from my PC. I've had one of them going on five years and the other for only six months. I really can't believe they would just break after a simple restart. Especially two of them at once.

Folder Options are set to detect hidden files/drives so they aren't just hidden either. I tried uninstalling the drivers and letting them reinstall, but it didn't make a difference, when doing an error check and along the lines of "Windows can't detect this drive."


My System SpecsSystem Spec
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03 Mar 2012   #2
lafnsu

Windows 7 ultimate
 
 

This is quite interesting. I thought it was an error with my WinXP updates on the laptop. After the weekly updates two weeks ago I got that same error with the suggestion to reformat the drive. Since it's got my computer life on it I unplugged. Although I do have cd and dvd backups I still would like to recover the data. I attempted on the Win7 64-bit desktop computer to get it up and with another desktop WinXP 32-bit and they all had the similar error (wording just a smidge different). I came in here to see if I could find a good recover software to be honest when I saw this post. I will be anxiously awaiting any responses as well. Perhaps there was an issue with the update(s) recently???
My System SpecsSystem Spec
03 Mar 2012   #3
chris1neji

Windows 8 64 bit PRO
 
 

@ Lullabymusmist, Any chance you can test to see if both HDD work on a different computer? I want to start with basics.
I would suggest afterwards a System Restore to an earlier date before the restart.
Any questions please let me know.

@ Lafnsu please dont post a problem in another mans thread, although the symtoms may look similar they may be completely different problems. I don't know if you can use any recovery software because your computer wont even detect the drive(if i undersrtand correctly.) I know of Recuva - Undelete, Unerase, File and Disk Recovery - Free Download see if this works out for you
My System SpecsSystem Spec
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05 Mar 2012   #4
lullabymysmist

Windows 7 Home Premium 64-bit SP1
 
 

sorry it took awhile to get ahold of another pc

After plugging it into another PC it will show up under the Disk Drives section of Device Manager, but it still appears to be hidden when going to My Computer which is more-or-less what happens on my PC as well. Its like the drives install but are simply hidden. Both computers are running the same version of Win7. I also tried the system restore and that didn't seem to work.
My System SpecsSystem Spec
05 Mar 2012   #5
chris1neji

Windows 8 64 bit PRO
 
 

do you know how to access Disk Management? If so go there and take a snapshot of it.
Also take a picture of device manager so i can see whats going on more clearly
How to take screenshots
Screenshot with Paint
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To access disk management
Click in the search box type "Disk Management"
Something along the lines of "Create and format hard disk partition" should appear click on it
a new window should appear with all your HDD.
My System SpecsSystem Spec
05 Mar 2012   #6
lullabymysmist

Windows 7 Home Premium 64-bit SP1
 
 

When I went into Disk Management it asked me to initialize the disk for Master Boot Record or GUID Partition Table...never really asked me about these before since I've never had any problems so I'm not sure which I should do (?)

I also looked into Computer Management. In there it also shows Disk as Unallocated/Unknown/Not initialized (put a screenshot). In Device Manager it's the Hitachi.


Attached Images
External Hard Drives Gone After a Restart-devicemanager.png External Hard Drives Gone After a Restart-diskmanagement.png 
My System SpecsSystem Spec
05 Mar 2012   #7
IIllytch321

Windows 7 Home Premium x64
 
 

If the drive were empty to begin with that would make the solution a bit easier I think, heh. Just right click it and "New Simple Volume" I think would do it. BUT if there was data on there I'll throw up my hands in confusion and my ineptitude at that point will carry me far away in a corner of the room and wonder why it all happened.
My System SpecsSystem Spec
06 Mar 2012   #8
chris1neji

Windows 8 64 bit PRO
 
 

At this point, i want to suggest we format the exxternal drives so that the computer can see it again. All data will be lost. Like IIllyttch321 mention
Do you have data that needs to be recover?
My System SpecsSystem Spec
06 Mar 2012   #9
lullabymysmist

Windows 7 Home Premium 64-bit SP1
 
 

The drive has alot of data that I really don't want to lose. I know there is stuff like you mentioned before Recuva to get back deleted files, but I've never had any luck with these sort of programs.
My System SpecsSystem Spec
06 Mar 2012   #10
chris1neji

Windows 8 64 bit PRO
 
 

Your going to have to try it.
I also know of Introducing Recover My Files
However last time i check, you scan it shows you what you can recover however to actually recover files you need to pay.
My System SpecsSystem Spec
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