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Windows 7: USB Hard Drive Slows Computer to a Crawl

08 Mar 2012   #11
trooperkal

Windows 7 Pro 64bit
 
 

It's brand new from Dell and was made to order, so I would hope they would be updated.

I did run the Dell system updater and it found nothing.


My System SpecsSystem Spec
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08 Mar 2012   #12
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

I don't have faith in OEMs in keep their images up to date. That's one the vast majority of us wipe an OEM system clean, in the rare event we buy one. Those OEM updaters can be trouble, too, especially if the flash the BIOS without asking you.
My System SpecsSystem Spec
08 Mar 2012   #13
trooperkal

Windows 7 Pro 64bit
 
 

Should I update the firmware or wait to see what you guys find in the logs I posted?
My System SpecsSystem Spec
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08 Mar 2012   #14
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

No one is suggesting any kind of firmware update. Did you check on the chipset drivers?
My System SpecsSystem Spec
08 Mar 2012   #15
trooperkal

Windows 7 Pro 64bit
 
 

Yes, chipset driver is up-to-date.
My System SpecsSystem Spec
08 Mar 2012   #16
trooperkal

Windows 7 Pro 64bit
 
 

just got a call back from Dell customer support and they are still clueless
My System SpecsSystem Spec
08 Mar 2012   #17
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

You could try a clean install. Since it is new, you should have recovery discs...or should have a tool to create them. Then wipe the drive and do a clean install with all latest drivers. Not only will your system be a lot more responsive, but then you;ll know for sure if it is a hardware or software problem.
My System SpecsSystem Spec
09 Mar 2012   #18
trooperkal

Windows 7 Pro 64bit
 
 

Has anyone taken a look at the logs I posted?
Thanks again
My System SpecsSystem Spec
09 Mar 2012   #19
oneextraid

Windows 7 SP1 x64
 
 

Be sure that indexing options are turned off for the drives. If they have a large number of files could create performance problems.
My System SpecsSystem Spec
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 USB Hard Drive Slows Computer to a Crawl




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