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Windows 7: New computer. I can't get my printer to print

08 Mar 2012   #1

Windows 7 64 bit
 
 
New computer. I can't get my printer to print

I have a new computer. It's a Gateway DX4860 running Windows 7 Home Premium 64 bit. My printer is an HP Deskjet F4480. I have it hooked up to my computer via a USB cable.

I can't print from any program. I've tried Word 2010, ie9, Mozilla Firefox and notepad. When I open the queue, there is nothing there. I've also tried to print a test page with no success. I have downloaded and installed the most recent drivers from the HP web site with no success. When I run the fix it utility provided by microsoft, it does not find any problems. The printer is selected as the primary. What have I missed?

My System SpecsSystem Spec
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08 Mar 2012   #2
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Does it show up in Devices and Printers?
Is it set as the default printer?
Does the HP Digital Imaging Monitor detect it?
Did the drivers install correctly?
Don't connect it to your PC until prompted or the install will fail.
My System SpecsSystem Spec
08 Mar 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

BSUBbroncofan,
Welcome to SF. See the link to the installation of your printer via a usb cable and follow it to the T !
Installing the Printer Software in Windows*7 for a USB Cable Connection HP Deskjet F4480 All-in-One Printer - HP Customer Care (United States - English)
My System SpecsSystem Spec
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08 Mar 2012   #4

windows 7 home premium 64 bit
 
 

My System SpecsSystem Spec
08 Mar 2012   #5

Windows 7 64 bit
 
 

Does it show up in Devices and Printers?
Yes

Is it set as the default printer?
Yes

Does the HP Digital Imaging Monitor detect it?
Yes

Did the drivers install correctly?
Yes

Don't connect it to your PC until prompted or the install will fail.
I reviewed the instructions and followed them while installing the printer.
My System SpecsSystem Spec
08 Mar 2012   #6

windows 7 64bit sp1
 
 

try a different usb port
My System SpecsSystem Spec
08 Mar 2012   #7
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

OK, just wanted to make sure, especially the install part. I have an HP all in one and have seen what happens if you plug the printer in too soon. Is the Print Spooler Service running?
My System SpecsSystem Spec
08 Mar 2012   #8

Windows 7 64 bit
 
 

The print spooler was also working. I'm in the process of uninstalling everything and then resintalling. I am going to try a different USB port this time...


...and it worked this time. That's odd that it wasn't working before.

Thank you for your help.
My System SpecsSystem Spec
08 Mar 2012   #9

windows 7 home premium 64 bit
 
 

Happy printing!
My System SpecsSystem Spec
09 Mar 2012   #10
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Quote   Quote: Originally Posted by BSUBroncofan View Post
...and it worked this time. That's odd that it wasn't working before.

Thank you for your help.
lol, thats just one of those classic computing moments.
Blame it on the leap year.
What counts is you got it working.
My System SpecsSystem Spec
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 New computer. I can't get my printer to print




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