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#1
Scanner freezing, software issue
HI,
I'm having problem with Canon LiDE 200 scanner connected via USB2 to Win7 64bit OS.
Driver version: ScanGear for Vista 64bit 14.0.3.45
The problem started about 2months back, description: after I generate preview in ScanGear UI, the scanner freezes and quits any further communication with PC. I only can bring it back to operation by physical re-plugging USB cord. The remarkable thing on all the freezes is that the scanning head stays hang in the bottom position instead of drawing back to basic position. To reproduce the problem on another OS, I instaled fresh 32 bit Windows XP with 32bit version of ScanGear on Virtual box with exclusive access to scanner USB port. Made several scans with previews and surprisingly it worked flawlessly. Probably there must be something bad on my main OS. Tried to reinstall ScanGear but the problem continues. I don't understand where's the culprit, anybody can provide a valid solution, diagnostics?
Btw. the 64bit version of scanner driver worked fine in the past, concluding the driver self is ok too. Maybe there may be something preventing flawless comunication of ScanGear with the scanner?