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Windows 7: SSD stopped being recognized


11 Mar 2012   #1

Windows 7 Professional x64
 
 
SSD stopped being recognized

Hi,
Yesterday i was playing mass effect 3 until i got tired and went to sleep, shutting my computer down on the way.
Today, i turned my computer on, and it wouldn't boot. Then after a restart i noticed that my SSD wasn't being recognized by the marvell controller. The bios also won't recognize it. I tried replugging the sata and power cables, with no results.

What can i do? I have no idea on how to start.


My System SpecsSystem Spec
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11 Mar 2012   #2

Windows 7 Ultimate x64 SP1
 
 

Have you tried using it in another computer, or putting it into an external enclosure and seeing if it powers up and is recognized?
My System SpecsSystem Spec
11 Mar 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Also allow the system to completely power down (unplug it) and reset the bios. (or just the escd if the bios allows for that)
My System SpecsSystem Spec
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11 Mar 2012   #4

Windows 7 Professional x64
 
 

I have tried setting it to IDE Compatible mode with no good results. I have also plugged it into an USB Controller, but the computer in question wouldn't recognize that also. I reset the bios as well. Nothing so far.

One more thing, it can't have died right? It was powered down the whole time, it can't die if it has no power? Or can it?

Thanks,
Alex.
My System SpecsSystem Spec
11 Mar 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

To be honest my experience with ssd's is fairly recent and new so I don't think I can really answer that question outside of saying 'anything is possible'
My guess would be it happened at the moment power was cut if that is the case.

I would also scrutinize your power supply to make sure it's functioning properly in that scenario.

The problem here is we can't even run diagnostics on it if we can't get the motherboard to see it.


...and unlike a mechanical you can't even check to see if it's still spinning.
My System SpecsSystem Spec
11 Mar 2012   #6

Windows 7 Ultimate x64 SP1
 
 

It might have died during the shut down sequence. How old is it?
My System SpecsSystem Spec
11 Mar 2012   #7

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by kegobeer View Post
It might have died during the shut down sequence. How old is it?
The SSD isn't even a month old
My System SpecsSystem Spec
11 Mar 2012   #8

 

Did you update the firmware on your M4 SSD??

The new firmware 0309 corrects the problem where an incorrect response to a SMART counter will cause the m4 drive to become unresponsive after 5184 hours of Power-on time.


EDIT: Just noticed where you say its only a month old, so you could not have enough hours up time to be affected
My System SpecsSystem Spec
11 Mar 2012   #9
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It is possible the SSD died, another member here had his 128GB M4 just go poof!
Have you updated the M4 firmware? M4 firmware 0309 is now available - Crucial Community
Oops Kipper beat me to it.
My System SpecsSystem Spec
11 Mar 2012   #10

 

You say you have it connected to the Marvell controller; move it to one of the SATA III Intel based controller where it will be running off the Z68 chipset. Worth a try.
My System SpecsSystem Spec
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 SSD stopped being recognized




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