Laptop USB mouse stopped working, and I'm clueless

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  1. Posts : 16
    Windows 7 Ultimate x64
       #1

    Laptop USB mouse stopped working, and I'm clueless[FIXED]


    Hi, this problem started a few days back, when I installed the USB drivers for a LG C105 mobile phone(maybe unrelated) on a Sony Vaio NS230E, after the installation, my USB mouse stopped working, I installed the same drivers on my desktop too without any problems. Note that the Touchpad still work, so does the USB, detects flash drivers and my phone (Google Nexus S).
    I took these steps before becoming completely clueless, here they follow:
    1. tried other USB ports.
    2. Other mouse.
    3. reboot.
    4. Uninstalled the driver stated above.
    5. System restore to 2 days back.
    6. Installed the drivers for my mice.
    7. My windows wasn't up to date so I installed all the important updates and some bug fix optional updates.
    8. Tried Microsoft Fixit. Note: I had 2 mice that have already been connected to this laptop, when I connect them, they light up, but they don't work, and they do not show in device manager. But when I connect my desktop's mouse (which I've never used on this laptop) Windows shows an "Unrecognized Device" dialog. And I see an unrecognized device under the USB section in device manager. I ran Microsoft Fixit in this situation but obviously it did nothing.
    9. Today I inserted a Windows 7 disc and had the PC boot from it. Was hoping that maybe repair or complete re-installation may fix it, but apparently, it won't because the USB mouse still doesn't work in Windows installation wizard. I'm completely clueless now.

    Any help is appreciated. Thanks in advance.:)

    UPDATE: The problem has been fixed by itself.
    Last edited by m1l4droid; 15 Mar 2012 at 10:10.
      My Computer


  2. Posts : 208
    Windows 7 Home Premium x64
       #2

    In device manager or system information does it mention any conflicts?
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Already mentioned in the OP.
      My Computer


  4. Posts : 208
    Windows 7 Home Premium x64
       #4

    I was hoping you'd be more thorough if at all possible. But if the only thing you noticed in both the device manager and system information is just:
    Note: I had 2 mice that have already been connected to this laptop, when I connect them, they light up, but they don't work, and they do not show in device manager. But when I connect my desktop's mouse (which I've never used on this laptop) Windows shows an "Unrecognized Device" dialog. And I see an unrecognized device under the USB section in device manager.
    I wouldn't have any ideas to help you aside from trying to download a generic driver for the desktop's mouse and see if you can get that one to work, then tinker from there.
      My Computer


  5. Posts : 10,994
    Win 7 Pro 64-bit
       #5

    Hello m1l4droid and welcome to seven Forums.

    Have no idea if this will help in your situation but it sometimes solves weird USB problems.

    Shut down laptop
    Remove AC power cord
    Remove the battery
    Press and hold the laptop power button for 30 seconds
    Reinstall the battery
    Reconnect the AC power cord
    Restart laptop
    Reconnect and try USB mouse

    Another possibility involves possibly changing the power options for USB devices. (I'm not on a Windows 7 machine right now so this is from memory .)

    Remove USB mouse
    Open device manager
    Scroll down to Universal Serial Bus Controllers
    Open the plus sign next to Universal Serial Bus Controllers
    Scroll down to USB Root Hub
    Right-click that entry and choose Properties.
    A dialog box should open with several (I think four) tabs
    Choose Power Management tab
    You should see a box check marked for "Allow the computer to turn off the device to save power"
    Uncheck this box
    Repeat the same steps for all other USB Root Hubs listed
    Close all dialog boxes including device manager
    Reboot the computer to save changes
    Reconnect and try USB mouse
      My Computer


  6. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #6

    IIllytch321 said:
    I was hoping you'd be more thorough if at all possible. But if the only thing you noticed in both the device manager and system information is just:
    Note: I had 2 mice that have already been connected to this laptop, when I connect them, they light up, but they don't work, and they do not show in device manager. But when I connect my desktop's mouse (which I've never used on this laptop) Windows shows an "Unrecognized Device" dialog. And I see an unrecognized device under the USB section in device manager.
    I wouldn't have any ideas to help you aside from trying to download a generic driver for the desktop's mouse and see if you can get that one to work, then tinker from there.
    What kind of info you need? Tell me to see if I can gather more information. But for now, afaik, when the mice I've already used on this machine is connected to it, there's no more device added in the device manager. And under the mice and other pointing devices, I only see the touchpad. But when i connect a mouse that has never been used on this computer, I see an unknown device under USB.

    @marsmimar. Ill try it and see what happens. Thanks.
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #7

    The problem has been fixed. It started for no reason and now been fixed for no reason.
      My Computer


  8. Posts : 1
    Windows 7 Home Premium 64 bit
       #8

    Possible answer to the problem.


    Hello,

    I may have found an answer to the problem in the case of a usb mouse with cord which emits light but does not work/ is not detected by the system.

    1. take the usb plug of the mouse.
    2. on the side where the metal piece-that looks like a puzzle- meets, you have two holes. push slightly on the support of the strips of metal through those holes with a round stick so that this support is slightly elevated. (see picture).
    3. plug in to check whether this solves the problem.

    I don't actually know whether it's a problem of contact of the metal strips with the port, which i suspect it is, or internal, but this solved the problem for me.

    Good luck to All.

    Paul
    Attached Thumbnails Attached Thumbnails Laptop USB mouse stopped working, and I'm clueless-p1030323.jpg  
      My Computer


  9. Posts : 1
    Vista 32 bit
       #9

    Worked for me!


    Thanks Paul. The 'squishing the plug' trick worked! I couldn't do it with my fingers but a pair of needle-nosed pliers compressed the metallic rectangle enough so that it is a very tight fit to the USB port now.

    I could tell it was a bad connection because the laser light on the mouse would flicker on and off whenever I moved the mouse. Now it stays on constantly, so it is definitely an electrical connection issue. I bet a little fine sandpaper on the leads would remove any oxidation on the plug as well, though I haven't tried that since it's working without it.

    Nick
      My Computer


  10. Posts : 1
    Windows 8 enterprise x64
       #10

    assalamo ala mani ettaba elhouda (means hi):)

    m1l4droid said:
    Hi, this problem started a few days back, when I installed ......

    UPDATE: The problem has been fixed by itself.
    not exactly by itself


    marsmimar said:

    Have no idea if this will help in your situation but it sometimes solves weird USB problems.

    Shut down laptop
    Remove AC power cord
    Remove the battery
    Press and hold the laptop power button for 30 seconds
    Reinstall the battery
    Reconnect the AC power cord
    Restart laptop
    Reconnect and try USB mouse
    that's the right solution


    m1l4droid said:
    The problem has been fixed. It started for no reason and now been fixed for no reason.
    reason: electrostatic . static electricity between your body and your wired mouse , battery do the rest, by keeping the negative charge (electrons) in usb controller which kills data signals

    press and hold the laptop power button for 30 seconds. discharge and free the controler.

    sorry for my language:)
      My Computer


 
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