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Windows 7: cd drive installation problem


14 Mar 2012   #1
tzd

windows 7 home premium x64
 
 
cd drive installation problem

Gateway DX4300 running Windows 7 home preimum. CD drives are in device manager but with yellow ?. Driver cannot be found. Windows 7 troubleshooter cannot solve problem. Problem is present on external CD and internal CD. Any help is appreciated.

My System SpecsSystem Spec
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15 Mar 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi and welcome to SF


In the device manager right click on the yellow marked driver and Update Driver Software\search automatically for updated driver software.


Is also a good idea to update everything in your desktop,starting with the Chipset Driver.


The spesific website contains also a faq\guides.

http://support.gateway.com/us/en/pro...1&modelId=2283
My System SpecsSystem Spec
29 Mar 2012   #3
tzd

windows 7 home premium x64
 
 

Did as you suggested. Loaded latest drivers but still get same message. Updates on the gateway site were installed. Problem remains.
My System SpecsSystem Spec
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 cd drive installation problem




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