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Windows 7: cd drive installation problem

14 Mar 2012   #1

windows 7 home premium x64
cd drive installation problem

Gateway DX4300 running Windows 7 home preimum. CD drives are in device manager but with yellow ?. Driver cannot be found. Windows 7 troubleshooter cannot solve problem. Problem is present on external CD and internal CD. Any help is appreciated.

My System SpecsSystem Spec

15 Mar 2012   #2

Windows 7 Ultimate 64bit SP1

Hi and welcome to SF

In the device manager right click on the yellow marked driver and Update Driver Software\search automatically for updated driver software.

Is also a good idea to update everything in your desktop,starting with the Chipset Driver.

The spesific website contains also a faq\guides.
My System SpecsSystem Spec
29 Mar 2012   #3

windows 7 home premium x64

Did as you suggested. Loaded latest drivers but still get same message. Updates on the gateway site were installed. Problem remains.
My System SpecsSystem Spec


 cd drive installation problem

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