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Laptop unable to print to networked printer
This has been around for some time, but I've yet to find a solution that works.
My Set-up is:
BT Home-Hub (up to 8 MBs Broadband connection with two ethernet ports and Wifi, telephone and USB)
- port 1 connected to Vista PC
- port 2 connected to 8 port Netgear switch.
Netgear switch.
- port 1 input from BT Home Hub
- port 2 connected to TV
- port 3 connected to NAS
- port 4 connected to Samsung CLP 620 ND colour laser
- port 5 connected to this desktop PC (Win 7/64bit)
- ports 5 to 8 as yet unused.
Other PCs
- desktop running XP SP3 connects through WiFi
- old Toshiba laptop running XP SP 3 connects through WiFi
- new HP laptop running Win 7 SP 1 connects through WiFi
- Acer laptop running Win 7 SP1 connects through WiFi
The issue.
This desktop can print via the network
All XP pcs/laptops see the printer on the network and can print
The Win 7 laptops see the printer on the network, but when asked to print a test page, the document gets stuck in queue until it gives the Error - printing message. If the printer is sleeping, when the test page is sent, the Samsung print dialog panel on the laptop remains showing "Printer is sleeping..." - as if no commands are being sent to the printer (and why nothing prints). Cancelling the document returns the printer to normal - ie the exclam mark in the yellow triangle disappears and is replaced by a tick. When the laptop is shutdown, and then restarted maybe a day later, if the printer is on, it jumps into life and prints the test page.
I should add that the laptop is part of the HOMEGROUP and can see the printer via this PC - and it can print via this PC in the HOMEGROUP.
Anyone got any ideas.
Regards
Last edited by Daveatthewell; 15 Mar 2012 at 08:10. Reason: Omitted a line