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Windows 7: Biostar TZ68A+ and Creative X-Fi Gamer Sound Drivers do not load

15 Mar 2012   #1

Windows 7 64 Home
Biostar TZ68A+ and Creative X-Fi Gamer Sound Drivers do not load

The sound drivers intermittently do not load. It is listed in Device Manager under Other Devices as Multimedia Audio Controller when it does not load at boot. I have to turn off the computer and boot again until it loads. This is a clean install and not sure what is not right.

My System SpecsSystem Spec

15 Mar 2012   #2
Microsoft MVP

Win 7 Ultimate x64

Start with the easy, pull and re-seat the card. If that doesn't work and it is free, try it in the other PCI slot.
My System SpecsSystem Spec
15 Mar 2012   #3

Windows 7 64 Home

Good idea about trying the re-seat, not sure why I did not think of that, but that's why I'm here. I re-seated it and booted and the computer found it. This is an intermittent problem so we will see. If it does it again I will try the other PCI slot...I have only one other. It has done this since I installed the operating system 3 days ago. Is it possible it is a setting in the bios? It is the most complicated bios I have ever seen. Any good sites to read up on the bios entries?
My System SpecsSystem Spec

15 Mar 2012   #4

Windows 7 HP / Ultimate x64

Hi there,

1. Have you disabled the onboard audio in the BIOS?

(In the BIOS, go to Advanced > Peripheral Configuration > disable Onboard Audio - or something similar)

While you're in the BIOS, also check to see if the X-Fi card is being detected and enabled.

2. Have you tried using the old (original) and new drivers for the Creative X-Fi sound card?
My System SpecsSystem Spec
15 Mar 2012   #5

Windows 7 64 Home

Yes, I disabled the on-board audio. This is something I kept checking to make sure the bios did not somehow switch it back to enabled. It has stayed disabled, so that is not an issue. I do not see the X-Fi in the bios anywhere, but it could be somewhere I have not looked. Not sure it would show in the bios, I have never had any PCI card show in the bios. I have several different drivers, old, new and beta and it did not make a difference. Seems more like a detection problem when it happens. Will it does show a audio card but does not load the drivers. Guess that could be a driver problem...I'm stumped.
My System SpecsSystem Spec
18 Mar 2012   #6

Windows 7 64 Home

After I reseated the card it worked for several boots, about a day before it happened again. I moved the PCI card to another slot and nothing changed, as a matter of fact it seemed worst so I moved it back to the original PCI slot. The card seems to seat well in both slots, so I do not think it is a connectivity issue. Are there any logs Windows 7 would keep that would help? I have looked at Event Viewer to see if anything there would point to the problem, but I'm not experienced in this area at all.
My System SpecsSystem Spec

 Biostar TZ68A+ and Creative X-Fi Gamer Sound Drivers do not load

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