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Windows 7: mice dontwork on 2 windows 7 computers

17 Mar 2012   #1
jll138girl

windows 7 ultimate x64
 
 
mice dontwork on 2 windows 7 computers

i have 2 windows 7 computers that dont recignize that i plugged in a mouse. i know the usb port works because i use thumbdrives and other usb devices and it recignizes them onecomputer is an alianware m11x laptop the other is a custom biult desktop computer i know the mice works because they work in my husbands laptop but neither of my computers plzzzzzz ive tried like 5 differnt mice and none work


My System SpecsSystem Spec
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17 Mar 2012   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi jll138girl, welcome to 7F!

Are you using the USB ports to the rear of your machines?
My System SpecsSystem Spec
18 Mar 2012   #3
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

A couple of thoughts:

First, try installing (reinstalling) the basic mouse drivers from Microsoft (in the possibility that the drivers are corrupt on two computers simultaneously - not very likely)
Software Downloads | Microsoft Hardware

Or:
Check out this page:
Windows 7 USB ports not recognizing mouse or keyboard. - Microsoft Answers
Try Option 2 first.
Then Option 3.

If the Upperfilters Key was the problem then I would guess that you have Apple software installed on your two computers and you husband does not.

Older Apple software was notorious for the Upperfilters Key, but I thought they had grown up and stopped messing with Windows with their newer versions.
My System SpecsSystem Spec
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18 Mar 2012   #4
jll138girl

windows 7 ultimate x64
 
 

i refuse to put any apple software on my computers and they have BOTH just had windows put back on it i wiped everything on the m11x and the desktop i just put a new hard drive in. i have reinstalled all the drivers a few times trying to get it working.... i would prefer not to try messing with the registry if i can avoid it because i dont know enough about software and dont wanna mess anything else up
My System SpecsSystem Spec
18 Mar 2012   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

So, don't change anything. Just navigate through the registry to see if those Upperfilters keys exist. 50% of the time they don't, particularly if you have not installed iTunes or other Apple software.
My System SpecsSystem Spec
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 mice dontwork on 2 windows 7 computers




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