Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help? Toshiba Portege SD card no longer working!

19 Mar 2012   #1
soho1

Win 7 Pro 64-bit
 
 
Help? Toshiba Portege SD card no longer working!

I browsed the forum and tried some of the solutions, but my SD card stopped working and I could not get the card reader to function again. I don't know why it would have stopped working, but I had been installing and uninstalling some software recently.

After trying to remove and re-install the driver, I still could not get it working. To clean up a bit, I performed a system restore from almost a week ago. Everything is good EXCEPT the SD card reader.

My system is a Toshiba Portege Z835-P370.

If I start > run > D:\
I get "The system cannot find the drive specified."

Under Control > Computer Management > System Tools > Device Drivers
I see IDE ATA/ATAPI controllers
- Intel(R) Mobile Express Chipset SATA AHCI Controller
- Ricoh PCIe SDXC/MMC Host Controller.

Toshiba's driver site Model Content Page shows the SD driver to be a Ricoh driver.
The card itself was readable and still is on other PCs.

Windows 7 pro is up-to-date.

Suggestions? Thanks.


My System SpecsSystem Spec
19 Mar 2012   #2
RitualJman

Windows 7 Pro 64-bit
 
 

I had the same problem with my Toshiba laptop, and i downloaded the driver from the Canadian website as i am from canada and it didn't work. So I went to the Toshiba UK website and downloaded the drivers from there and it worked fine. You can try this website from toshiba UK website, It may not be the one that you need but it might work its worth a try it won't hurt anything to try it. Thats how i fixed my Hotkey issue.

Download Windows 7 drivers:


RitualJman
My System SpecsSystem Spec
19 Mar 2012   #3
soho1

Win 7 Pro 64-bit
 
 

I was excited to have a new line of thought, as mine has not worked. I tried installed the UK driver, even though it is not the same model Portege (the 830 is provided, while I have an 835). Still, any driver that works would be wonderful. No effect. Still not working.

Also, some of the other threads on this topic from a year or more back talk about the driver working if disabled and enabled. That is not the case in my sitution.

I noticed that the Windows event manager is not on by default. I am turning it on and going to try to collect hardware messages.

BTW, while everything worked two days ago, the software that I was messing with was CheckPoint VPN, which I was unable to configure to my satisfaction. Having restored the system to over a week ago, I don't know if I would still need to consider a registry cleaner, but I will look for one anyway.
My System SpecsSystem Spec
19 Mar 2012   #4
RitualJman

Windows 7 Pro 64-bit
 
 

You could try running a registery cleaner maybe its just a dirty registery Key. I use CCleaner and it works great.

CCleaner - Optimization and Cleaning - Free Download

RitualJman
My System SpecsSystem Spec
19 Mar 2012   #5
soho1

Win 7 Pro 64-bit
 
 

Checking that next.

Meanwhile, I ran the Toshiba diagnostics. The diagnostics tested all devices OK except the "FD Drive" which it skipped, noting it could not find it. FD Drive is apparently the name for the SD Card "Floppy drive"? The fact it could not find the device is consistent with the fact Window's cannot either, but sad that a hardware diagnostic would not diagnose that at some level up the software stack instead of reaching down to the hardware. I guess I'm old school. All the programming lessons of 30 years ago are out the window. If we don't know the problem, I guess we don't have to support it, so don't actually LOOK for it? Let's just treat non-working devices as disposable and move on? After all, we already have your money, let's not reduce profit margins with something as mundane as support! I digress.
My System SpecsSystem Spec
19 Mar 2012   #6
soho1

Win 7 Pro 64-bit
 
 

Tried CCcleaner, which did find a number of inconsistencies in the registry.

Tested the drive on reboot. No luck.

Used the device manager to disable and remove the software driver again. Rebooted, reinstalled the proper driver for my model. Still no luck.

Continuing to check some things.
My System SpecsSystem Spec
19 Mar 2012   #7
soho1

Win 7 Pro 64-bit
 
 

Ah ha! Toshiba has a HWSetup utility (v5.01). In the Advanced tab, it is capable of enabling/disabling Intel's turbo boost, enabling/disabling the web cam and also the SD Host controller. Toggled it off and on and now the SD drive is recognized.

Also, for reference, the FD drive is not the same as the SD drive, as the hardware diagnostic behaviour is still the same. That is, FD is skipped. This tells me the SD drive is not even tested by diagnostics, a real shame.

But I'm smiling as the SD card is again working with Windows 7. Problem SOLVED.
My System SpecsSystem Spec
Reply

 Help? Toshiba Portege SD card no longer working!




Thread Tools





Similar help and support threads
Thread Forum
Built-in webcam no longer working on Toshiba laptop
I don't know when it happened, but at some point my built-in webcam has completely stopped working. I've looked online and can't find any solution to the problem. And i'll just get this out of the way now, I looked in Device Manager, and it's not even there anymore. I have no idea what to do.
Hardware & Devices
Backlight not working on replacement LED Screen Toshiba Portege z835
I have a Toshiba Portege Z835 P330 ultrabook. I accidently broke the old screen and ordered a replacement from laptopscreen.com My original 14" screen was a samsung model. The one laptopscreen.com sent me was an LG. The First LG screen I received partially worked as in I could see graphics, but no...
Hardware & Devices
Toshiba Portege Z935 P300 won't connect to home wireless internet
I have had this problem before, but it has always straightened itself out. My laptop, a Toshiba Portege, randomly stopped accessing my home wifi. It starts to, then stops, then starts, then stops. All other devices can connect, but not my laptop.
Network & Sharing
SD Card Reader Not Working, Toshiba Portege Laptop
I just got a Toshiba Portege R835-P83 laptop. It has a SD card reader but it is not working - in the Device Manager for the Ricoh SD Disk Device it says - "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I have tried downloading the...
Drivers
Toshiba Portege M100: atheros mini pci wireless?
what driver works for the portege?
Drivers
Installing on Toshiba Portege
Hi, I have just bought a Toshiba Portege m800. it comes with Vista but I want to get rid of that and install Windows 7 I was wondering if there is anything I should know about compatability issues? Thanks
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App