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Windows 7: My external hard disc does not work

20 Mar 2012   #1

Windows 7 Starter SP1 32bit
My external hard disc does not work

My external hard disc does not work

Hi all

Recently My external hard disc is not reconized by windows.

I have tried that in another system but still no go.

The light on it turns on and i hear the sound of its motor in it, but in windows there is no sighn of it.

please help and thanks !

My System SpecsSystem Spec
20 Mar 2012   #2

7 Ultimate SP1 x64

Since it is still powering on and spinning up, try using another USB data cable and if that's not it then I'd try removing the HDD from the enclosure and putting that inside of a desktop to check if the drive is being recognized by BIOS at all (and while you're doing that, try not to touch the drive anywhere other than on the sides). Other than that, I don't think there's anything else you can do. If its not being recognized even in the BIOS while that drive is installed in the tower, you won't be able to perform chkdsk or anything else to try and fix it.

Also, I believe most external HDD's use the same cable as printers do (both of mine do) so if you don't have a spare but have a printer, use it's cable to test the drive still in the enclosure.
My System SpecsSystem Spec
20 Mar 2012   #3
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)

Does the hard drive show up in BIOS or in disk management? Is is USB 2.0, 3.0 or eSATA?
My System SpecsSystem Spec
21 Mar 2012   #4

Windows 7 Starter SP1 32bit

Thanks for the replys.

An update to my issu :

On my Windows 7 running on Dell Inspiron 1520, In Device manager i saw some yellow icons in Universal Serial Bus controllers, and by disabling and reanablin them, the device showed up in my computer, it demanded a fix, i performed and now i can use it with no problems.

But on my XP running on a not much new PC, the device is recognised in device manager, even the icon of safely remove it appears in task bar and even i can open its contents using Tune Up Disk Explorer, but just it does not show up in My Computer.

I wonder that whatever the hardware of my PC is, it had no problems before with disc external hard but just recently.

Thanks for the help !
My System SpecsSystem Spec

 My external hard disc does not work

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