Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP Deskjet F4180 Printer Error Event 602 spooler fails to reopen

21 Mar 2012   #1

Windows 7 Home Premium - Desktop 32 bit / Laptop HP (G62) 64 BIT
HP Deskjet F4180 Printer Error Event 602 spooler fails to reopen

I did a Windows 7 Repair Install on my HP (G62) laptop, 64 BIT, and installed an HP Deskjet F4180 printer, it went on virtual USB001. Recently, when printing from various PDF files, I cannot print multiple pages of a document. It prints a single random page of the document, then gives printer error, and moves the document into queue, where I have to cancel the job. It seems to work OK in other application documents however. And it even seemed to work for an older small PDF file.

Im running the laptop on wireless, with router configured to automatic DHCP, shows 2 devices, the laptop and the wired Desktop, and seems to be running fine. The network is set to Public.

I uninstalled all HP programs, drivers, and reinstalled the latest full printer driver & software for 64 BIT from HP website.

I stopped & restarted the print spooler service.

I tried different USB ports, cables, connection steps.

I tried HP scan utilities for fixing, and tried Windows Troubleshoot (which temporarily fixes issue for a single print job)

Thru printers & devices all printer & USB drivers show up, are updated, & working.

In Printer Properties, I tried printing directly to printer setting, but then NOTHING prints at all.

As far as I remember the printer worked properly on my desktop, Windows 7, 32 BIT version.

I also reinstalled ADOBE PDF, in case its the applications fault

SFC /scannow doesnt find a problem

Ive done CCleaner, DiskCleanup, CheckDisk, also no Virus, Malware detected thru the AV applications

The Event viewer shows ID #602 :
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-21-3851181124-2274140817-2079724174-1001\Printers\Connections\,,POINTECLAIRE-PC,HP Deskjet D4100 series. This can occur if the key name or values are malformed or missing.

MS -Windows Print Service, Spooler Operation failed.

I looked at the registry keys, but I dont know if they are in fact incorrect, or what to look for, what they should be ?

HP support says its most likely a Windows & corrupted file or spooler service & registry (which I doubt because this is a new Repai Install !) Also, with spooler bypass it doesnt print.

So if anyone has anymore ideas to troubleshoot, it would be appreciated...thanks

My System SpecsSystem Spec

22 Mar 2012   #2

Windows 7 Home Premium - Desktop 32 bit / Laptop HP (G62) 64 BIT

Ahha, didnt think anyone could try to resolve this one....

Anyway, oddly the problem is not occurring right now, at least I dont think so, I still get the print spooler event but can print docs

any idea whats going on, I dont expect this to last...!
My System SpecsSystem Spec

 HP Deskjet F4180 Printer Error Event 602 spooler fails to reopen

Thread Tools

Similar help and support threads for2: HP Deskjet F4180 Printer Error Event 602 spooler fails to reopen
Thread Forum
Print Spooler fails on every startup Drivers
Printer spooler keeps stopping and printer drivers keep disappearing Drivers
Print Spooler error in Event Viewer Performance & Maintenance
HP printer error in event log Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:44 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33