|21 Mar 2012||#1|
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HP Deskjet F4180 Printer Error Event 602 spooler fails to reopen
I did a Windows 7 Repair Install on my HP (G62) laptop, 64 BIT, and installed an HP Deskjet F4180 printer, it went on virtual USB001. Recently, when printing from various PDF files, I cannot print multiple pages of a document. It prints a single random page of the document, then gives printer error, and moves the document into queue, where I have to cancel the job. It seems to work OK in other application documents however. And it even seemed to work for an older small PDF file.
Im running the laptop on wireless, with router configured to automatic DHCP, shows 2 devices, the laptop and the wired Desktop, and seems to be running fine. The network is set to Public.
I uninstalled all HP programs, drivers, and reinstalled the latest full printer driver & software for 64 BIT from HP website.
I stopped & restarted the print spooler service.
I tried different USB ports, cables, connection steps.
I tried HP scan utilities for fixing, and tried Windows Troubleshoot (which temporarily fixes issue for a single print job)
Thru printers & devices all printer & USB drivers show up, are updated, & working.
In Printer Properties, I tried printing directly to printer setting, but then NOTHING prints at all.
As far as I remember the printer worked properly on my desktop, Windows 7, 32 BIT version.
I also reinstalled ADOBE PDF, in case its the applications fault
SFC /scannow doesnt find a problem
Ive done CCleaner, DiskCleanup, CheckDisk, also no Virus, Malware detected thru the AV applications
The Event viewer shows ID #602 :
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-21-3851181124-2274140817-2079724174-1001\Printers\Connections\,,POINTECLAIRE-PC,HP Deskjet D4100 series. This can occur if the key name or values are malformed or missing.
MS -Windows Print Service, Spooler Operation failed.
I looked at the registry keys, but I dont know if they are in fact incorrect, or what to look for, what they should be ?
HP support says its most likely a Windows & corrupted file or spooler service & registry (which I doubt because this is a new Repai Install !) Also, with spooler bypass it doesnt print.
So if anyone has anymore ideas to troubleshoot, it would be appreciated...thanks
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