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Windows 7: Athlon PC Desktop Won't display, troubleshoot


26 Mar 2012   #1

windows 7 Ultimate 32bit & 64bit
 
 
Athlon PC, Boot but won't display, troubleshoot

Hey guys im trying to help my buddy fix his athlon desktop, Its bootings into windows ( i can hear the sounds) but theres nothing displaying on the monitor, i tried my own monitor, same problem. I tested his videocard in my pc works fine. Any idea what it could be? Ive never ran into anything like this before. Usually its the monitor, but ive tested 2 workings ones. thanks.


specs

amd (not sure which one)
gigabyte ga-m55plus
Generic Corsair memory
BFG geforce 7800.
Windows 7 x86


My System SpecsSystem Spec
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27 Mar 2012   #2

Windows 7 Ultimate 64-bit
 
 

Do you know what PSU he has? It's possible that the PSU isn't kicking out enough power for the gfx card, especially as it is a particularly beefy card he has.
My System SpecsSystem Spec
27 Mar 2012   #3

Windows 8.1 Pro RTM x64
 
 

Are you getting a display at all? You mention that you have no display from within Windows (which you assume is working, since you can hear the sounds), but are you getting a display within the BIOS/POST and/or the sign-on message from the card itself? Do you hear any beeps from the system as it is powered on (other than the single OK beep)?
My System SpecsSystem Spec
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27 Mar 2012   #4

windows 7 Ultimate 32bit & 64bit
 
 

Hey Guys thanks for the reply, PSU is an Antec True Power Trio 430 watt. No im not getting any display in bios/post, I dont hear any beeps in the begining, i just let it sit for a few minutes, and i hear the windows 7 login sound.
My System SpecsSystem Spec
27 Mar 2012   #5
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Does that motherboard have onboard video? If yes, does it work? You may have to remove the add-in card and reset the BIOS to defaults with the motherboard jumper. I think I would reset the BIOS to defaults regardless. Just make sure you do it with the power off and the PC unplugged from the wall to avoid damaging your motherboard. Also make sure to put the jumper back in the original position before you power up again.
My System SpecsSystem Spec
27 Mar 2012   #6

windows 7 Ultimate 32bit & 64bit
 
 

Here is the manual. I think i reseted the CMos properly, I put a jumper in and then turned it on and turned it off, then took it out. I tried the VGA onboard videocard after, it works i got into the bios. plugged the geforce card back in, and tried the DVI no luck. PCI-E slot burnt out or something?

http://www.manualowl.com/m/Gigabyte/.../Manual/207753
My System SpecsSystem Spec
27 Mar 2012   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hopefully you took the CMOS reset jumper off before powering up, it will fry the motherboard if left on. Power has to be off to reset it.


While using the onboard VGA did you disable onboard graphics? I have a no display issue with my Athlon socket 939 too. I need to pull the power cable out after powering up once or twice to get my display back. I have only onboard VGA. you might try it, waiting long enough that Windows is booted fully.
My System SpecsSystem Spec
27 Mar 2012   #8

windows 7 Ultimate 32bit & 64bit
 
 

Wow, I left the jump in and turned it on then turned it off right away then took out the jumper off. I thought it had to boot up for a second to reset. still booted up, thank god.

Why would i disable onboard graphics if i'm using the onboard card? to see if there a conflict between the onboard and the geforce card? Not sure what u mean by your last 3 sentences.



Quote   Quote: Originally Posted by Britton30 View Post
Hopefully you took the CMOS reset jumper off before powering up, it will fry the motherboard if left on. Power has to be off to reset it.


While using the onboard VGA did you disable onboard graphics? I have a no display issue with my Athlon socket 939 too. I need to pull the power cable out after powering up once or twice to get my display back. I have only onboard VGA. you might try it, waiting long enough that Windows is booted fully.
My System SpecsSystem Spec
27 Mar 2012   #9
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

In the old days you had to disable the onboard graphics in order to use an add on card. You had to tell the motherboard that you added a video card and not to use the onboard anymore. Its pretty well automatic these days but you still might have to change a setting in the BIOS. My BIOS has an option to set what card gets initialized first. I have it set to PCIe, PCI, Onboard. It will first look for a PCIe video card. If it doesn't find one it will look for a PCI Video card etc. By default its set to Onboard, PCIe, PCI. If you have a similar setting you may have to change it to PCIe.

EDIT: You were really lucky you didn't fry your motherboard while reseting the BIOS with the jumper.
My System SpecsSystem Spec
27 Mar 2012   #10

windows 7 Ultimate 32bit & 64bit
 
 

Hey, in the bios the onboard GPU doesnt have a disable, only has 2 options, Always enable & enable if no ext PEG.

Manual link.
http://www.manualowl.com/m/Gigabyte/.../Manual/207753


Quote   Quote: Originally Posted by alphanumeric View Post
In the old days you had to disable the onboard graphics in order to use an add on card. You had to tell the motherboard that you added a video card and not to use the onboard anymore. Its pretty well automatic these days but you still might have to change a setting in the BIOS. My BIOS has an option to set what card gets initialized first. I have it set to PCIe, PCI, Onboard. It will first look for a PCIe video card. If it doesn't find one it will look for a PCI Video card etc. By default its set to Onboard, PCIe, PCI. If you have a similar setting you may have to change it to PCIe.

EDIT: You were really lucky you didn't fry your motherboard while reseting the BIOS with the jumper.
My System SpecsSystem Spec
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 Athlon PC Desktop Won't display, troubleshoot




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