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Windows 7: Dell monitor help

26 Mar 2012   #1
Timek4

Windows 7 - 32 bit
 
 
Dell monitor help

I bought a SP2009 monitor with a built in webcam, it's 19" and can't find a driver for the webcam anywhere.

I'm running windows 7 32 bit. Does anyone know where I can find it, or other suggestions how to get the webcam to work.

Thanks in advance.


My System SpecsSystem Spec
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26 Mar 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Have you tried Dell Support?

http://www.dell.com/support/troubles...roductSelector

Just select your region and your service tag and Dell should offer you all the drivers for your computer.
My System SpecsSystem Spec
27 Mar 2012   #3
Timek4

Windows 7 - 32 bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Have you tried Dell Support?

http://www.dell.com/support/troubles...roductSelector

Just select your region and your service tag and Dell should offer you all the drivers for your computer.
I didn't ring yet no, just seeing if anybody on here would know.

I don't think there is a service tag on this monitor, not one that I can see anyway.

I have found a driver with the monitor name but only work's in xp and vista, tried to use it in compatibility mode, still nothing
My System SpecsSystem Spec
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27 Mar 2012   #4
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Timek4 View Post
Quote   Quote: Originally Posted by seavixen32 View Post
Have you tried Dell Support?

http://www.dell.com/support/troubles...roductSelector

Just select your region and your service tag and Dell should offer you all the drivers for your computer.
I didn't ring yet no, just seeing if anybody on here would know.

I don't think there is a service tag on this monitor, not one that I can see anyway.

I have found a driver with the monitor name but only work's in xp and vista, tried to use it in compatibility mode, still nothing
Hi TimeK4, Is this the driver you downloaded ? Drivers and Downloads | Dell [United States] this contains the webcam driver this must be installed in compatibility mode with full admin rights
My System SpecsSystem Spec
27 Mar 2012   #5
Timek4

Windows 7 - 32 bit
 
 

Quote   Quote: Originally Posted by pebbly View Post
Quote   Quote: Originally Posted by Timek4 View Post
Quote   Quote: Originally Posted by seavixen32 View Post
Have you tried Dell Support?

http://www.dell.com/support/troubles...roductSelector

Just select your region and your service tag and Dell should offer you all the drivers for your computer.
I didn't ring yet no, just seeing if anybody on here would know.

I don't think there is a service tag on this monitor, not one that I can see anyway.

I have found a driver with the monitor name but only work's in xp and vista, tried to use it in compatibility mode, still nothing
Hi TimeK4, Is this the driver you downloaded ? Drivers and Downloads | Dell [United States] this contains the webcam driver this must be installed in compatibility mode with full admin rights
Thank you I got it installed, although one problem now, its looking for a usb webcam and its not detecting the built in webcam. Any ideas?
My System SpecsSystem Spec
27 Mar 2012   #6
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by Timek4 View Post
Thank you I got it installed, although one problem now, its looking for a usb webcam and its not detecting the built in webcam. Any ideas?
If I may be permitted a stupid question:

Have you attached the USB cable?
My System SpecsSystem Spec
28 Mar 2012   #7
Timek4

Windows 7 - 32 bit
 
 

Quote   Quote: Originally Posted by bobkn View Post
Quote   Quote: Originally Posted by Timek4 View Post
Thank you I got it installed, although one problem now, its looking for a usb webcam and its not detecting the built in webcam. Any ideas?
If I may be permitted a stupid question:

Have you attached the USB cable?
It has a built in webcam, which it should be detecting automatically but it's not.
My System SpecsSystem Spec
28 Mar 2012   #8
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

It needs a USB cable connected so that the webcam will work. It won't work with just a VGA or DVI cable connected.
My System SpecsSystem Spec
28 Mar 2012   #9
Timek4

Windows 7 - 32 bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
It needs a USB cable connected so that the webcam will work. It won't work with just a VGA or DVI cable connected.
Don't really understand like usb into the monitor then into the computer?
My System SpecsSystem Spec
28 Mar 2012   #10
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Yes. The webcam may be guilt into the monitor, but it is still a USB webcam. No USB cable between computer and monitor, no webcam.

Documentation

Number 2 under "camera not detected" here pretty much sums it up,

Documentation
My System SpecsSystem Spec
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