Rampage IV 3960x BSOD 0X0000124

Bongmaster

New member
Hi All-

Have an interesting and am trying to tease it out.

I was overclocking like crazy for 3 days or so (got up to 5000mhz). Anyhow, after all my overclocking I went into Windows for real (not just for benching). I reset all my BIOS settings etc.. etc.. I started getting Unrecoverable_Hardware BSOD's. This was happening every 5 minutes or so. My AMD driver kept resetting so I figured it was driver issues. I used a restore point and the errors occurred within a greater period of time. I then began the hardware portion of my troubleshooting. Actually I first did a flash back of both onboard BIOS'es. Went back into windows, same problem. I switched off the lanes for each of my VGA cards. With all three on, same probem. Each one individually same problem. I have a few RAM kits, tested each individually.

I watched my voltages and temps, they were all high. It is a processor that runs hot, but I am under water. And they usually are in the 20's. Running in the 50's. I reseated the processor, water block etc... No dice.

Okay, here goes. I checked out my voltages in BIOS and all seemed fine. I decided to up the Vcore from the CPU's 1.18 or so to 1.4. Everything has worked fine for 2 days. still works fine right now too. Sleeps fine, everything. Of course, this brought up the wattage and temps at no load. When I run Prime95 core 5 gets up to 91, obviously the Intel thermal sensor kicks. The other cores about 70 or so.

I don't have the minidumps as I just tried to reinstall Windows on my regular HDD, in the process I broke my startup RAID. Which I don't really care about as I am going to be install new vid cards along with a new processor or MOBO.

I can run at full load (even overclock to 4700 and my ram to 2133, it's XMP raating). The RAM taxes the processor more than anything. Another thing that affect core 5. The LGA 2011 CPU's are the RAM controllers too.

The question is do you guys think this is a CPU problem or MOBO problem. IMO it is CPU but I just don't know for sure. It's crap as it is relatively new and I can't RMA it to Intel as it has been overclocked ($1000.00).

Thanks!

Jeremy
 

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Stop 0x124 is a hardware error....
If you are overclocking try resetting your processor to standard settings and see if that helps.
If you continue to get BSOD's here are some more things you may want to consider.



Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked.
Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.


2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing.
For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" re-installation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes.
Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the hardware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent hadrware troubleshooting steps may, in some cases, void your warranty:

8) Clean and carefully remove any dust from the inside of the machine.
Re seat all connectors and memory modules.
Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html
 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Thanks for the help. I actually have done everything listed up there. I know (or have read via a couple of people on The Google) that 0x0000124 can also mean a low vcore. My system has been running stable since I upped the Vcore this morning from it's stock 1.18 to1.375. I soon as I go down on the Vcore voltage it crashes. Also, I found that if I disable Intel Side Step (thermal protection) it works just as well. The temps are high and the power is low (or should I say from 20psd to 80psd.). I think, perhaps, that it may be a power issue I have a 1200watt psu snd have determined that i am using around 1300watts. Why this happened after an overclock I just don't know. I ordered a 1500watt PSU from Newegg (overnight of course). So instead of paying 1100.00 for a CPU I have this coming. I am banking this is not a CPU or MOBO issue. If it is I will have a PSU for my Ivy Bridge build next month.

Thank you again!
 

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My pleasure.

What Anti Virus software are you using?
{There have been a few instances where Anti Virus programs have caused the 124 error.}
 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I just did. I did not have my network drivers installed or a patch cable.
I'll run that app and send my specs.

I have a new PSU coming today. I have a 1200w and believe it is too little. According to my calculations i need something like 1300. Or, the capacitors are starting to go one of my raid ssd's doesn't show up if I don't raise my Vcore voltage also (this is new). 1500watts coming today. Maybe that will work. If that does not work, I am thinking it is the MOBO, not the CPU.

Thanks for your help once again!
 

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Florida
Here we go:

Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
ASUSTeK COMPUTER INC. RAMPAGE IV EXTREME
BIOS Date: 03/20/12 10:42:52 Ver: 00.18
64.00 GB 63.98 GB (usable RAM)
(1) SAMSUNG SSD 830 Series ATA Device (2) ATA ST1000DM003-9YN1 SCSI Disk Device (3) Intel Raid 0 Volume SCSI Disk Device
(1) AMD High Definition Audio Device (2) High Definition Audio Device (3) AMD High Definition Audio Device (4) AMD High Definition Audio Device
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free

Cool APP!
 

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Florida
Oops forgot my VGA cards:

(1) AMD Radeon HD 7900 Series (2) AMD Radeon HD 7900 Series (3) AMD Radeon HD 7900 Series
 

My Computer

OS
Florida
I also failed to mention that I have 10 LED fans w-built in fan controller and LED front panel. Water cooled CPU.
 

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Florida
Hi,

When you ran Prime95, did you allow the temperature to exceed the Tcase tempearture of your CPU?

Intel® Core

You mentioned a few cores hitting 70, and one hitting 91 before the PC shut-down? The TCase on this CPU is 68 with say 5 degrees for a safety margin, perhaps a few more. I wonder if you have damaged this CPU? I'll ask dave76 to have a look at this for you, as he knows shedloads about hardware and over-clocking.

Regards,
Golden
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
No i did not. I will right now. I did run the Intel CPU checking software. Results were fine. I did not do too much some chip tests and about 3 minutes of stress tests.

I never shut down (crashed) while using Prime 95 no matter what the temps were, again vcore was up. I also never turned off Sidestep in BIOS so it allowed for thermal control. The Intel app ran some stress tests and got cores 4 an 5 real hot (just like Prime 95). Only when the Vcore voltage was below 1.35 or 1.4 do I crash. I am completely stable. Either that Vcore sensor (can't remember what it is called) is damaged on the CPU or the motherboard is not reading the voltage properly. Knowing that I am not drawing enough power could hopefully equal a power issue. (one of raid ssds failed when I was experimenting with turbo mode, sidestep and vcore voltage).

I just baffles me that a processor could brick so easily. I would RMA it if it were in fact dead, but you cannot if you have overclocked it.

I had 2 Geforce GTX 590's (two eight pin connectors on each card) the were not working properly with SLI about a month ago (they were fine, however, for some time). If I switched jumpers from one card to the other (turned off power with the x16 lane switch) each card worked great. Truthfully one of those cards works insanely good on it't own. I also have 3 Evga 680's that I haven't unboxed yet. I will throw those in today while I am doing the PSU switchand put these 7970's in another build.
 

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Case? Do you mean TCase? TCase is Intel's terminology for the maximum safe operating temperature of the CPU. From your description, it sounds as if, when running Prime95, that temperature had been reached.

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Yes, I meant TCase. Okay. I thought there was a setting for it.

I'll run Prime95 right now. I suspect it shows up in the wordpad file.
 

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yes that max temp was reached in core's 4 and 5 the rest were fine. The temp could be high as I have upped the voltage to all cores. I am wondering if I should run it again. I mean I know processors have thermal sensors which won't allow them to go beyond 91 (sidestep helps too). I don't believe heat is a huge problem in modern processors other than decreasing their lifespan. I could be completely wrong especially if only 2 cores are receiving the brunt of the heat. I usually am off with my logic most of the time LoL.
 

My Computer

OS
Florida

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Golden-

It was the power. I just installed my new PSU. The CPU is getting 140 watts versus 20. I went from 1200w to 1500w. Twice the cost. I am still stress testing though. I will leave Prime95 to run overnight. While was in my box i forgot that I am also powering my PCI lanes and RAM. That is not that much but it adds to the overall power consumption. Although the PSU could have been going bad. I use Corsair all the time, the AX1200 specifically. They have one 12v rail and a ton of PCI sockets (although someone that would use all of them would need much more power). I just threw three new geforce 680's in there. I am going to swap my 7970's in another build.

Can't wait until Ivy Bridge.....

Thanks again! See you in the forum. Hopefully to HELP troubleshoot next time.
 

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