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Windows 7: Scanner requests Server Manager

28 Mar 2012   #1

W7 Ultimate x64 SP1
 
 
Scanner requests Server Manager

This is a weird one: I start a scan like I always do.
I get the preview, but then instead of finishing, the scanner stops and I get a message:




"Please install Desktop Experience from the server manager."


I don't have a server manager. I am running Windows 7 Ultimate SP1. Also, I have no idea what experience a desktop would give me.


I tried doctoring around with switching Windows 7 features on and off (web services, Media Player) because those were mentioned in connection with a Desktop Experience most frequently, but this changed nothing.


What I HAVE done a few weeks ago, is remove all instances of the built-in Photo Viewer, as it always kept creeping back as default.

Can manually deleting anything called Photo Viewer impact the scanning process?



Any pointers?

Thanks
My System SpecsSystem Spec

01 Apr 2012   #2

W7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by AndySA View Post
This is a weird one: I start a scan like I always do.
I get the preview, but then instead of finishing, the scanner stops and I get a message:
Here's a screenshot



Is there a way to re-install the Photo Viewer, which I suspect is the cause of this?
Attached Thumbnails
Scanner requests Server Manager-missing-desktop-experience-server-manager.jpg  
My System SpecsSystem Spec
19 Nov 2012   #3

Windows 7 Ultimate x64
 
 

I have started getting this error message too.
Interesting idea about Photo Viewer.... I was having trouble with .COM surrogate errors.
However, I did uninstall, and then reinstalled with a clean version from my roommate's Windows 7 computer.
So I have photo viewer again on my computer, and it works good now.

But this scanner error is same as yours - the pre-scan shows the image, activates the scanner, but then this error message shows up.
My System SpecsSystem Spec
.


19 Nov 2012   #4

W7 Ultimate x64 SP1
 
 

Well, since I have not received any feedback, I have simply given up.
My System SpecsSystem Spec
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