Mouse and system randomly freezes

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  1. Posts : 31
    Windows 7 Home Premium 32bit
       #1

    Mouse and system randomly freezes


    My mouse randomly freezes, along with my system. The only way I can get it to work again is to reboot the computer.
    This has only been happening today, and it has happened twice. Please advise?
      My Computer


  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #2

    Check your system for any malware, spyware and the likes...then make sure you have your system is up to date with all MS updates and then the same for all your drivers.
      My Computer


  3. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Thank you for replying! :)
    I've run a full-system scan with Avast! and there are no threats found. Everything is up-to-date as well.

    So far it has not occured again, but I just want to make sure.


    The first time it happened, I was pasting a screenshot using Microsoft Word, and the second time, I was using my flash drive. Both times, when I clicked ctrl+alt+del, Windows Task Manager does not work.

    The only possibilities that I can think of is that I recently changed my wallpaper theme to a slideshow instead of the regular one. (Which might have caused my computer to hang.)

    Also, I have accidentally clicked on a website called youutube.com. I immediately closed the website a few seconds after clicking on it. (Might be malware/spyware from the website, but it does not reflect from my Avast! full system scan.)

    Usually, if a website is dangerous, Avast would have blocked it and give me a warning, but it doesn't.
    Last edited by The Minimalist; 28 Mar 2012 at 15:47.
      My Computer


  4. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Ok, I've run Avast again, and there is this infected file in the location:
    C:\Windows\Temp\_asw_aisT.tm~a04044

    It is listed as High severity and Avast have removed it. Is it still a danger if it has been removed?
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    Let's get a second opinion re what may be lurking on your system.

    Please download the free version of Malwarebytes.
    Update it immediately.
    Do a full system scan
    Let us know the results at the end.


    Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
      My Computer


  6. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    Everytime I click on download, it redirects to cnet.com.

    Can this website be trusted?
      My Computer


  7. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #7
      My Computer


  8. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    That's what I meant. When I click on the 'download now' button, I get redirected to download.cnet.com
      My Computer


  9. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Seems like the link is safe. I've downloaded Malwarebytes and ran a scan. Here are the results:


    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org
    Database version: v2012.03.29.03
    Windows 7 x86 NTFS
    Internet Explorer 8.0.7600.16385
    User :: USER-PC [administrator]
    3/29/2012 5:43:40 PM
    mbam-log-2012-03-29 (17-43-40).txt
    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 224417
    Time elapsed: 12 minute(s), 56 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)


    Thanks, JMH and basssfisher6522.
    What is the next step of precaution that I should take?
    Last edited by The Minimalist; 29 Mar 2012 at 05:32.
      My Computer


  10. Posts : 31
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    Dear fellow members,
    The mouse and system freezing has been happening again, and I am afraid that it might be a sign of hard disk failure. Currently I am scanning my computer again to rule out malware and rootkit infection. Could this be possibly the case?
      My Computer


 
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