Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP all-in-one printer installation problem in W7 Home Premium

02 Apr 2012   #1
amkeew

w7 home premium
 
 
HP all-in-one printer installation problem in W7 Home Premium

I installed the HP J5508 offficejet all-in-one printer software in my new samsung laptop having W7 Home Premium 64 bit.

The problem is whenever I unplug the printer, it disappears from the printers list and whenever I plug it back (usb 3), the computer automatically installs the software again after searching for the latest software. This process takes more than 5 minutes and is annoying.

Any fix for this?


My System SpecsSystem Spec
.

02 Apr 2012   #2
quickdraw2011

windows 7 home premium 64 bit
 
 

Why do you keep unplugging the computer from the printer? It is normal for windows to try to install a driver when a peripheral (printer) is connected. If everything is working fine. Just tell it no.

Or are you having issues with the printer?

Try reinstalling the printer software.

Make sure the printer is off while installing the software until you are prompted to turn the printer on to complete the install.

What are you using for software, version, etc?
My System SpecsSystem Spec
02 Apr 2012   #3
amkeew

w7 home premium
 
 

It's a laptop. So I need to unplug the printer.

The software was the latest that was downloaded from the HP site. Yes, the printer was plugged only when the software asked for it.

As for windows installing software every time I plugged it in, this was not the case with my other laptops with W7 Professional and XP Professional.
My System SpecsSystem Spec
.


02 Apr 2012   #4
Iceman1955

Windows 7 Ultimate 64 bit
 
 

Ok, I think quickdraw was only asking you why you were unplugging it. I'm sure he knows what a laptop is.

That said, some people use a laptop like a desktop. meaning they don't move it.

I agree with quickdraw, you should fully remove the printer software and reinstall it. The printer driver may be installed in the wrong location.

Also, check in device manager for problems. Before you reinstall the printer software.
My System SpecsSystem Spec
02 Apr 2012   #5
amkeew

w7 home premium
 
 

I have uninstalled and installed the driver twice. Device manager does not show any issues.
My System SpecsSystem Spec
02 Apr 2012   #6
Iceman1955

Windows 7 Ultimate 64 bit
 
 

Try Repair Install.

Repair Install
My System SpecsSystem Spec
02 Apr 2012   #7
amkeew

w7 home premium
 
 

Ok. I connected the printer to the USB 2.0 port and the software again installed by itself. But now when I unplug the printer usb, the printer stays in the printers list (with off-line indication). When I plugin the printer, no more re-installation of software crap.


My previous installations were in other two USB 3.0 ports and both of them had the installed printer disappearing upon unplugging the printer.


So this is a USB 2.0 vs USB 3.0 issue ? Is this to be expected ?
My System SpecsSystem Spec
05 Apr 2012   #8
quickdraw2011

windows 7 home premium 64 bit
 
 

Did you try the Repair Install, yet?
My System SpecsSystem Spec
08 Apr 2012   #9
Iceman1955

Windows 7 Ultimate 64 bit
 
 

Looks like the OP disappeared.

Guess, we can call this one closed.
My System SpecsSystem Spec
09 Apr 2012   #10
quickdraw2011

windows 7 home premium 64 bit
 
 

Solved
My System SpecsSystem Spec
Reply

 HP all-in-one printer installation problem in W7 Home Premium




Thread Tools





Similar help and support threads
Thread Forum
Win7 Home Premium: Sharing a printer
I'm trying to help an elderly neighbour share his printer with his wife's Android tablet. I fell at the first hurdle; I can see the (USB attached) printer in Devices and Printers but can't work out how to share it. It seems like a case of "You can't get there from here". Does Windows 7 Home...
Network & Sharing
HP Laser 5 Parallel printer in Windows 7 64bit home premium
Some time ago I started a thread in which several people tied to help me get my printer up and running. It's a legacy dinosaur bullet proof rock solid HP laser 5 printer that I paid a lot for and didn't want to scrap. When I switched to Win 7 it stopped working. I got a parallel card from...
Hardware & Devices
Windows 7 Home Premium Installation Error...
Update 1 :When I turn on the Computer this is the display message I get , what does it mean?.I can still boot the Windows Installation Disc after that Display message by pressing F1 to boot. Is this why Windows isn't installing properly. Update 2 I was able to bypass the Windows...
Installation & Setup
HP 2175 printer not working properly Win7 x64 Home Premium
Hello! This is my first time using windows again after a 3 year hiatus. I bought a computer and I'm relying more on software that only run in Win7. I have an HP 2175 All-in-One printer and I've lost the installation cd. I followed the instructions as provided by the support pages directly...
Hardware & Devices
Installation of Windows 7 Home Premium
I bought Windows 7 Home Premium from a Retail store. I got two disks in it. One is of 32 bit version and one is of 64 bit version. Can i install only one of them or I can install only one? Please let me knows guYz.
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App