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Windows 7: USB 3.0 Ports don't work with my USB 3.0 external hard drive.

19 Jun 2012   #11

Windows 7 ultimate 64-bit
 
 

I have tried 3 separate cables - including 1 purchased separately (a Lindy).
All 3 give the same result.

My System SpecsSystem Spec
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23 Jun 2012   #12

Windows 7 ultimate 64-bit
 
 

I have now tried no less than 4 separate USB 3.0 cables - same issue with each.
Since my last post I have checked/updated every single driver on my laptop, (checked with "Driver Manager" and no yellow/? marks in Device Manager).
The BIOS in my laptop is apparently the latest version.
The Freecom is powered by its own power adaptor - supplied by Freecom with the Express Card.
I really cannot think of anything else to try.
My System SpecsSystem Spec
23 Jun 2012   #13

Microsoft Windows 7 Professional & Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Yarand View Post
I have now tried no less than 4 separate USB 3.0 cables - same issue with each.
Since my last post I have checked/updated every single driver on my laptop, (checked with "Driver Manager" and no yellow/? marks in Device Manager).
The BIOS in my laptop is apparently the latest version.
The Freecom is powered by its own power adaptor - supplied by Freecom with the Express Card.
I really cannot think of anything else to try.
Quote   Quote: Originally Posted by Skyward Demise View Post
I have a Sony Vaio VPCF22M1E.
I have all the current updates and drivers for it, I have not checked for spyware or malware yet. I will run a full system scan with Avast now.

EDIT
I ran a full system scan, nothing.

EDIT
I now did a factory reset, the problem is still there.
Quote   Quote: Originally Posted by slpet View Post
I've got the same laptop and the same problem. USB 3.0 doesn't work. But a usb 2.0 device does work on a usb 3.0 port.

I've heard that Sony knows about the problem but still nothing from theire side..
There is something I did when I had USB 2.0 ports that would only run at USB 1.1 speeds. This may or may not work for your situations.
I did this on a desktop so I don't know how this would work on a laptop.
I had to make sure I had a PS2 keyboard and mouse because when I rebooted, at first, there were no USB drivers.

Make sure you have all of the latest drivers on a seperate CD, or the Hard drive.
Make a backup of the registry as well just in case.

I went into Device Manager, opened up the Universal Serial Bus Controllers, and one by one, clicked on and uninstalled every device below it. I had to make sure I clicked off every attempt to look for and reinstall the drivers at this point.
I then rebooted, logged in with the ps2 keyboard, then one by one Windows located and reinstalled every driver.
After that I believe I had to reboot one more time then all my ports started running at 2.0 speeds.
I don't have the screen shot of that computer but shot below is my current computer just for reference.

For you Laptop users, I have two laptops and I know before I do anything with them, I must have all of my drivers on a flash drive or CD before I start doing anything.

For Yarand, you have a special case since it is a PCMCIA slot device.
One of my laptops has a PCMCIA slot as well and I have many problems getting some devices to work properly in them.
In your case, I would make sure I had the latest PCMCIA driver for your system on a CD, HD or flash drive, and do the same thing with those drivers as well as the USB drivers.

Again, and I can't be more cautious about this, to be completely safe, Make an image of the entire drive saved to an external location.
Just in case something goes horribly wrong.

I know this is something I would do to my own system especially after I have tried everything else but you guys have to decide for yourselves.

I hope you guys get your problems fixed.


Attached Images
 
My System SpecsSystem Spec
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11 Feb 2013   #14

Windows 7 Home Premium 64bit
 
 
Sony Vaio 3.0 port not working on HDDs but works on 2.0

..its a problem on my laptop guys. i guess this really sucks a lot. One thing that sony forgot to improve is their power supply not enough to drive a HDD on 3.0 port. But if you plug a flash drive on the 3.0 port, it works.
My System SpecsSystem Spec
11 Feb 2013   #15

Microsoft Windows 7 Professional & Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Gemmyl View Post
..its a problem on my laptop guys. i guess this really sucks a lot. One thing that sony forgot to improve is their power supply not enough to drive a HDD on 3.0 port. But if you plug a flash drive on the 3.0 port, it works.
Gemmyl,

Was the flash drive a USB 3.0 version or USB 2.0?
My System SpecsSystem Spec
11 Feb 2013   #16

Windows 7 Home Premium 64bit
 
 

Yeah its also a 3.0 USB flash drive. Tried my HDD to other 3.0 ports on other computer and its working. By the way my HDD is a seagate.
My System SpecsSystem Spec
11 Feb 2013   #17

Windows 7 Home Premium 64bit
 
 

Now my 3.0 port is used for cooling fan since its not different as any of my 2.0 port.
My System SpecsSystem Spec
Reply

 USB 3.0 Ports don't work with my USB 3.0 external hard drive.




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