I have a magic mouse that I used to use with my laptop, I reinstalled windows (it was getting slow), and now when I try to pair my mouse I get an "Authentication Error".
What the heck is this and what can I do to get rid of this?
Hi GrayTheWolf, welcome to 7F! :)
In the simplest of terms it means, Your OS failed to see and/or recognize your mouse.What the heck is this?
The first item to check:
Type/Copy/Paste: services.msc into the Run box, when the Services window opens check the Bluetooth Support Service.
- If it is stopped, disabled or on Manual, right click on it, and select properties.
- While on the General Tab click on the down arrow to the right of Startup Type, and change the type to Automatic.
- Then down where it says Service Status, click on the Start Button.
- Reboot your machine, and go through your usual routine to pair the mouse with it.
References:
Resolve Bluetooth mouse or keyboard failure to function
Connect a Bluetooth device that does not have or require a transceiver
There are several threads here on 7F that may offer some insight:
Bluetooth mouse doesn't work, especially: Post #11
No Bluetooth devices found
Also check the bottom of your thread for other leads at, "Similar Threads for:"
Still getting the same thing.
I will peruse the similar threads though.
Thanks.
i had the same problem with my a4tech btmouse and did this:
when you click add device of your bluetooth software and see the mouth: before clicking on next "right click" on the mouse icon and choose properties, then click services on properties diologue box and wait for it to show you a service to choose and then click checkbox next to that service and click ok and have fun. your mouse is set
Hi renalcolic, welcome to 7F! :)
Sounds good, lets hope GrayTheWolf still has his notifications turned on!
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