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Windows 7: External HHD won't be installed on any computer please help?


07 Apr 2012   #11

Window 7 Ultimate 32bit
 
 

thx guys for your support always love the response, send it back to shop they said its a faulty one so its chilled thx....


My System SpecsSystem Spec
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07 Apr 2012   #12
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
Does said drive have an external power pack or does it get all its power from the USB connection?
Does it have more than one USB connector on its cable?
If yes did you use both connectors? Usually if there are two, one is data and power and the other is power only.
I've used several external drive enclosures over the years and never had to install any drivers to get them to work. Windows already had them and installed them the first time i plugged the drive in. These were all USB connected drives. It may be different if its eSATA. Was there a driver disk included with the enclosure?

EDIT: Your last post wasn't there when I started to type this one, and I didn't see it untill after I posted.
My System SpecsSystem Spec
07 Apr 2012   #13

Windows 7 home premium x64
 
 

According to WD site, I found the model no., as I would have thought Windows provides the drivers for it, WD don't.
The Windows driver could be corrupt.

They also added a note that it is reported that a system file check most often solves the problem.

Start the command prompt and type in, SFC /SCANNOW
press enter.
If indeed there are any corrupt windows files they will, where possible be fixed (replaced from the driver store)

My System SpecsSystem Spec
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 External HHD won't be installed on any computer please help?




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