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Windows 7: External HHD won't be installed on any computer please help?


05 Apr 2012   #1

Window 7 Ultimate 32bit
 
 
External HHD won't be installed on any computer please help?

I have tried a few things but it didn't solve the problem of my external HHD being detected. I says failed to install.

What can i do to make the drive usable?

My System SpecsSystem Spec
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05 Apr 2012   #2

Windows 7 Ultimate x64 SP1
 
 

We're going to need more info than you've given so far. You say the drive isn't detected at all....does that mean it doesn't show up in Disk Management or Device Manager? What type of connection is it? Is the drive poering up and spinning?
My System SpecsSystem Spec
06 Apr 2012   #3

Window 7 Ultimate 32bit
 
 

the drive is brand new and it detects and says failed when tried to install and it doesn't show at disk management. please help? And its usb connection
My System SpecsSystem Spec
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06 Apr 2012   #4
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Does said drive have an external power pack or does it get all its power from the USB connection? Does it have more than one USB connector on its cable? If yes did you use both connectors? Usually if there are two, one is data and power and the other is power only.
My System SpecsSystem Spec
06 Apr 2012   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you install the relevant driver from the manufacturers website.
My System SpecsSystem Spec
07 Apr 2012   #6

Window 7 Ultimate 32bit
 
 

no i did not can you please provide a link? Its a western Digital Scorpio Blue
My System SpecsSystem Spec
07 Apr 2012   #7

win7 home premium-64bit-SP1-IE10
 
 

My System SpecsSystem Spec
07 Apr 2012   #8

Window 7 Ultimate 32bit
 
 

no cant find my drive there wich one is it see picture


Attached Thumbnails
External HHD won't be installed on any computer please help?-dsc00928-1024x768-.jpg  
My System SpecsSystem Spec
07 Apr 2012   #9
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Is this drive in an enclosure? How are you connecting it to the PC? If its not in an enclosure you will also have to supply power to the drive somehow. That picture looks like an ordinary hard drive that would be mounted and connected internally.
My System SpecsSystem Spec
07 Apr 2012   #10

Window 7 Ultimate 32bit
 
 

yes it is in an enclosure
My System SpecsSystem Spec
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 External HHD won't be installed on any computer please help?




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