External HHD won't be installed on any computer please help?

I have tried a few things but it didn't solve the problem of my external HHD being detected. I says failed to install.

What can i do to make the drive usable?

We're going to need more info than you've given so far. You say the drive isn't detected at all....does that mean it doesn't show up in Disk Management or Device Manager? What type of connection is it? Is the drive poering up and spinning?

the drive is brand new and it detects and says failed when tried to install and it doesn't show at disk management. please help? And its usb connection

Does said drive have an external power pack or does it get all its power from the USB connection? Does it have more than one USB connector on its cable? If yes did you use both connectors? Usually if there are two, one is data and power and the other is power only.

no i did not can you please provide a link? Its a western Digital Scorpio Blue

Core 7
Did you visit the following site:
Where to download software, utilities, firmware updates, and drivers for OLDER Western Digital products

no cant find my drive there wich one is it see picture

Is this drive in an enclosure? How are you connecting it to the PC? If its not in an enclosure you will also have to supply power to the drive somehow. That picture looks like an ordinary hard drive that would be mounted and connected internally.

yes it is in an enclosure