New
#1
HD TrueVision HD cam not working
My HP dv6 6170us has an i7 and the built in webcam shows near all black all the time unless I point it at a bright light and it shows up dim. A USB HP VGA cam works fine. The machine came with cyberlink youcam 3.5 and I upgraded to 5.0 and still no difference. All I can think of is that I need to re install the driver but cannot determine which one I need. In device manager it says this is the driver version for it 6.1.7601.17514 and it is the latest and greatest when I click update driver. If I were to un install it I would need to re install something and I dont know what that would be, cannot locate anything.
Maybe the camera is bad, I dont know...I dont want to screw up and need assistance.
Thanks !