New
#1
Mouse and Keyboard not working at login
This is my first build and I have not had any problem with it until this. The mouse and keyboard work in the Bios, but once it gets to the log in screen there is a pointer in the middle but nothing works. I had just installed the software for the keyboard from the Kensington website and it told me to re-boot. So that is what I did, now nothing works. After I noticed it had froze, I had to hold the power button on the tower to shut it down. I tried doing safe mode, but that made no difference. Legacy is activated in the bios and it sees the UBS mouse and keyboard. Here are the specs for the PC:
(Keyboard) Kensington Pro Fit Wired Media Keyboard K72407US USB Wired
(Mouse) Pixxo MO-I133UR Red 3 Buttons 1 x Wheel USB Wired Optical 80
(OS) Windows 7 Home Premium x64
(CPU) AMD FX-6100
(Motherboard) BIOSTAR TA970XE
(Memory) G.SKILL Ripjaws X Series 16GB (2 x 8GB)
(Graphics Card) GIGABYTE GV-R777D5-1GD Radeon HD 7770 GHz
(Monitor) ASUS VH232H Glossy Black 23" 5ms Widescreen Full HD 1080p
(Hard Drives)
Seagate Barracuda ST31000524AS 1TB (HDD)
Mushkin Enhanced Chronos MKNSSDCR60GB 60GB (SSD)
(PSU) OCZ Fatal1ty 750W Modular Gaming 80Plus Bronze
(Case) AZZA Solano 1000R
(Cooling) ZALMAN CNPS9900MAX-R 135mm Long life bearing CPU Cooler
I know most of that isn't really necessary to fixing the problem, but it's there anyway.
Please help. I tried doing a system restore, but for some reason my backup disk is not being seen (even though the reader is) and since I got the OEM version of Win7 I don't think I can just re-install it.