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Windows 7: HL-DT-ST BDDVDRW GGC-H20L unable to read certain discs

19 Apr 2012   #11
jumanji

Windows 7 Home Premium 32 bit
 
 

Link to Microsoft Fix it Solution Center Microsoft Fix it Solution Center: troubleshooting software issues


My System SpecsSystem Spec
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19 Apr 2012   #12
James7679

Windows 7 Home Premium x64
 
 

Thanks Jumanji! My radiator decided it wanted to vent the whole capacity of the cooling system on my way to work this morning. Needless to say, I was late getting in.

EDIT: This is the exact link that I was speaking of: http://support.microsoft.com/mats/cd...problems/en-us
My System SpecsSystem Spec
19 Apr 2012   #13
cyclic

Windows 7 home premium x64
 
 

You can download or run their fix it util from here.!

Removed link..........doesn't seem supported by MS, but still useable at MS!

Working fine at this time.

BTW you seem to have installed a new HDD ? have you checked that you didn't disturb the cables during that. ?
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19 Apr 2012   #14
untouchablejen

Windows 7 Home Premium 64bit
 
 

I didn't install a new hard drive. My computer alrdy had 2 hard drives installed I just transfered the data to the good one and took out the one that wasn't working properly.

Thanks for the links but........Microsoft Fix it tells me my drive is working correctly and doesn't detect anything to be wrong..........
My System SpecsSystem Spec
19 Apr 2012   #15
James7679

Windows 7 Home Premium x64
 
 

Hrm, I hate to ask something so simple, but have you uninstalled the Drive and rebooted and reinstalled it? Are you missing any Codecs that you may have previously had?
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19 Apr 2012   #16
untouchablejen

Windows 7 Home Premium 64bit
 
 

Yes i've uninstalled the drive, and after restart it installed automatically by itself.

Codecs?? Explain lol



And btw could a lose cable really cause the drive to only read certain types of discs, and other types whenever it feels like it? I'll double check all the cables regardless.
My System SpecsSystem Spec
19 Apr 2012   #17
James7679

Windows 7 Home Premium x64
 
 

Codecs: Codec - Wikipedia, the free encyclopedia

What program are you using to access and play the media in question?
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19 Apr 2012   #18
untouchablejen

Windows 7 Home Premium 64bit
 
 

Well blu-ray/hd dvd should open up in this "DVD Play Blu-Ray & HD DVD" program that my computer came with, BUT I know its not an issue with this program because I have autoplay set to open up asking me WHAT to do, and it worked perfectly before formatting.

When I put in a blu-ray/hd dvd 9/10 nothing will pop up. And I can hear the drive making a very faint beeping sound, or a very faint stuck sound. But like I said I can get it to work if I restart my computer with the disc in the drive, a couple minutes after start up it'll pop up asking me how I want to run the movie.

If I leave a disc in there too long without it loading I'm unable to eject it and have to restart to get it out. I have tried the "emergency" eject button directly on a drive, and when I pressed it with a pin it started making this crazzzzzzzy sound.


DVD game discs seem to be working more frequently now, although when it worked yesterday when it felt like it I havn't took the disc out and it hasn't had any problems reading it, or popping up the what to do with this disc screen.

The dvd game disc I'm talking about is the sims 3, which also has its own launcher that is supposed to pop up when the sims 3 is put in the drive. When it doesn't work I've opened up the launcher and pressed the play button, but it trys to load and a cpl seconds after it tells me there is no disc in the drive.. but there is.
My System SpecsSystem Spec
19 Apr 2012   #19
jumanji

Windows 7 Home Premium 32 bit
 
 

Have you tried cleaning the lense with a lense cleaner CD?

Give it a good three or four runs and then check.

Did you reinstall the DVD/BD player software - that you say came with the computer - properly? ( I presume it should be Power DVD)

Whatever, when you open the player ( without any DVD/BD in the optical drive) does it see the drive?

A DVD should play in Windows Media Player. Does it?

You may also try uninstalling and then reinstalling the player software and check whether it works.

An easy way to determine whether there is a problem with the drive or your system is to hook up an external USB DVD/BDROM drive and check whether it can play DVDs and BDs. Can you borrow from a friend and do it?
My System SpecsSystem Spec
19 Apr 2012   #20
untouchablejen

Windows 7 Home Premium 64bit
 
 

No I havn't tried cleaning the lense, but I will do so.

No I don't have power DVD installed, it didn't come with it. I got cyberlink dvd suite deluxe, I think thats to burn. And then it came with a player called "DVD Play BD & HD DVD" I just went to look for updates and it brought me to a Cyberlink page to update so there both cyberlink.

Yes the problem isn't playing the disc(when I can get it to read it), the problem is getting it to read. Its like it gets stuck loading blurays/dvd movies/dvd games but it has NO problem loading music discs or regular game discs. I can also burn regular cds.

And yes i can see the drive in the player blank, then I put a regular game disc in and it tells me that disc.

I have uninstalled the drive a couple times.

I will try the external usb method.
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 HL-DT-ST BDDVDRW GGC-H20L unable to read certain discs




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