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Windows 7: Error when trying to remove HP TV Tuner

17 Apr 2012   #1
pikalax

Windows 7 Home Premium 64-bit SP1
 
 
Error when trying to remove HP TV Tuner

Please review my system specs before tailoring your response.

I have an HP USB Digital/Analog TV Tuner device which I use on occasion. When it's plugged in, it works fine. It's getting it out that's the problem.

1) When I use the "eject device" menu from the taskbar, I get a message popup:
Windows can't stop your 'HP Digital/Analog TV Tuner (Analog)' device
because a program is still using it. Close any programs that might be
using the device, and then try again later.
I have attached a ZIP file containing a task list and an event viewer file reflecting what Windows thinks about my attempts to remove the device. Very recent development: The offending program appears to be ehrecvr.exe; stopping it in Task Manager allows me to remove the device safely. How do I get it to start and stop conditionally without having to find and stop it in Task Manager's process list each time?

2) When I bypass safely removing the device, my computer becomes unable to enter Sleep Mode. It will instead enter a state of fail, as I like to call it - it cannot make the final preparations for sleep mode, but it has already committed to sleep mode and cannot abort. What results is no display image, the fan continues to run, and after a few hours the screen will turn from silent black to deathly blue. The only escape is to hold down the power button and reboot. What does this ehrecvr.exe do that causes this in the absence of its spouse HP TV Tuner?




Attached Files
File Type: zip PIKALAX.zip (186.9 KB, 8 views)
My System SpecsSystem Spec
.
17 Apr 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

What is the exact make and model of your usb tuner device?
My System SpecsSystem Spec
18 Apr 2012   #3
pikalax

Windows 7 Home Premium 64-bit SP1
 
 

The product number on the tuner itself is 488143-001. It is a "Cable Compatible Television Apparatus" and can receive NTSC, ATSC, and QAM HD TV.
My System SpecsSystem Spec
.

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 Error when trying to remove HP TV Tuner




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