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Windows 7: USB 3.0 won't start after PC sleeps

29 Apr 2012   #21
carwiz

Windows 7 Pro-x64
 
 

Sorry. Got a bit late last night and my PC shut down.

As I was saying, the vendor ID seems to be from the chip maker of the reader. The chips do require a driver for USB 3.0 but it's more "firmware" than a driver though as it's chip based. I still think the problem is hardware. Either the reader is faulty or the adapter. You might try disconnecting the card reader and adapter then try using one of the rear USB 3.0 ports with something in it--Like a thumb drive and see if the hub stays powered after a sleep. If it doesn't then it's most likely your power settings. If it does, then it's the reader, cable or adapter.


My System SpecsSystem Spec
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30 Apr 2012   #22
Choglidite

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The front panel consists of 3X USB3.0 - 1X Sata + Card reader. The reader is running through the USB not the Sata. My Rear USB 3.0 show up as Renesas Elec USB 3.0 Host Controller & Renesas Elec USB 3.0 ROOT Hub.

The front USB is just a Renesas Elec USB 3.0 Hub.

My rear USB 3.0 work fine after wake up, it's only the front panel that doesn't work but it does still show up in Device Manager. The front panel is plugged into the rear USB 3.0.
My System SpecsSystem Spec
30 Apr 2012   #23
carwiz

Windows 7 Pro-x64
 
 

I didn't say anything about SATA?

Then I would say the problem is in the front panel (card reader). Does it have a power cable or does it draw it's power from the USB hub? If it has a power cable, describe it please. If not, the reader may not be compatible with Windows 7. It wouldn't be the first time. That's why most folks don't buy generic accessories--They leave you to fend for yourself.

One last thing to try then I'm tapped-out of ideas.
Check the USB setting in your Power Options. (Advanced settings) Change the "Selective Suspend" to Disable. Apply, OK out then reboot. This is supposed to be for USB 2.0 but perhaps MS has updated Windows via a patch/update.

Here's a sample of the Power Settings screen.


Attached Images
USB 3.0 won't start after PC sleeps-power-options.jpg 
My System SpecsSystem Spec
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30 Apr 2012   #24
carwiz

Windows 7 Pro-x64
 
 

By the way, what Power Plan Setting are you using?
My System SpecsSystem Spec
04 May 2012   #25
James7679

Windows 7 Home Premium x64
 
 

Choglidite, what were you able to figure out?
My System SpecsSystem Spec
04 May 2012   #26
Choglidite

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well guys, this has finally resolved it's self. The front panel completely died. It still shows as a 3.0 hub in device manager but nothing works. I've uninstalled, unplugged, re-installed, dipped in the toilet, it is dead!

Carwiz -James , thanks for hanging in there with me over this whole thing. I'm like you, I think there was something wrong with the hardware the whole time. I really appreciate the patience and the help!!
My System SpecsSystem Spec
05 May 2012   #27
James7679

Windows 7 Home Premium x64
 
 

Sorry to hear about the unfavorable outcome. It explains a lot though.

It's nothing, that's what we're here for. If there's anything else you ever need, don't hesitate to stop back in.

I guess you can mark this as solved.
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 USB 3.0 won't start after PC sleeps




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