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Seagate HDD Firmware update failed. Why?
I have a 1TB Seagate Barracuda ST1000DM003-9YN162 like the one shown on this firmware update page:
Barracuda (1TB/disk platform) Firmware Update
Because i've been having problems waking from sleep mode I wanted to update the firmware on it from my version now CC9B to its current version of CC9D. I downloaded its windows update utility and ran it. Everything seemed ok, it shut down windows, restarted, ran the updater, then it said "FAILED" in big red letters then asked me to go back to Windows. I did, everything was ok nothing got messed up.
Why did it fail to update the firmware? Was it because I didn't have CC9C and it didn't want to skip from CC9B to CC9D? Do I need to update to CC9C first? What should I do?
The update utility says that it cant be run on "RAID Systems". My system is capable of RAID but I dont have a raid setup i use ACHI. Do I need to go into my BIOS and disable something that has to do with RAID? As far as I know I have nothing enabled that has to do with RAID. Any help is appreciated. Thanks.