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Windows 7: Seagate HDD Firmware update failed. Why?

21 Apr 2012   #1

Windows 7 Ultimate 64bit
 
 
Seagate HDD Firmware update failed. Why?

I have a 1TB Seagate Barracuda ST1000DM003-9YN162 like the one shown on this firmware update page:

Barracuda (1TB/disk platform) Firmware Update

Because i've been having problems waking from sleep mode I wanted to update the firmware on it from my version now CC9B to its current version of CC9D. I downloaded its windows update utility and ran it. Everything seemed ok, it shut down windows, restarted, ran the updater, then it said "FAILED" in big red letters then asked me to go back to Windows. I did, everything was ok nothing got messed up.

Why did it fail to update the firmware? Was it because I didn't have CC9C and it didn't want to skip from CC9B to CC9D? Do I need to update to CC9C first? What should I do?

The update utility says that it cant be run on "RAID Systems". My system is capable of RAID but I dont have a raid setup i use ACHI. Do I need to go into my BIOS and disable something that has to do with RAID? As far as I know I have nothing enabled that has to do with RAID. Any help is appreciated. Thanks.

My System SpecsSystem Spec
21 Apr 2012   #2

Windows 7 Pro-x64
 
 

I suspect that if your drive is not listed here: ALL FIRMWARE UPDATES - see here - Seagate Community Forums
Which I don't see, a firmware update is not needed nor compatible with the update.

Also read this: Does my drive need a firmware update?
My System SpecsSystem Spec
21 Apr 2012   #3

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
I suspect that if your drive is not listed here: ALL FIRMWARE UPDATES - see here - Seagate Community Forums
Which I don't see, a firmware update is not needed nor compatible with the update.

Also read this: Does my drive need a firmware update?

I don't understand though. Even though the model of my HDD isnt listed on that forum firmware post, I still see a firmware update for it when i put my hardrives model number in their website and search for it. Why would they have an update listed for it if there really wasnt one?
My System SpecsSystem Spec
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21 Apr 2012   #4

Windows 7 Pro-x64
 
 

If you read the knowledge base article, you'd see that firmware upgrades are not recommended at all for field installs. These are primarily for commercial purposes or OEMs to fix specific problems with the drives used in a specific manner. If the update doesn't state that it fixes your problem, it's best to leave it alone.

I suspect your wake from sleep problem is OS or BIOS based anyway and has nothing to do with the drive itself. It may be better to use the SeaTools to check the drive then pursue the wake problem on it's own symptoms.
My System SpecsSystem Spec
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 Seagate HDD Firmware update failed. Why?





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