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#1
Canon MP620 problem, not showing up at all
I'm trying to fix my friend's printer problem. He's got a Canon PIXMA MP620 and we're trying to get it to connect to his Windows 7 laptop. I was under the impression that this was a simple job but its a nightmare. Basically, I started off with no trace of Canon in the laptop. Then, using the setup disc, I followed all the instructions up to actually connecting the printer to the laptop. Now I am trying everything I can think of to forge some kind of connection between the laptop and the printer but nothing is working. When I use a USB cable between them, the laptop does nothing: no 'New Hardware detected' messages, no safely remove icon in the tray, no trace at all of a printer or USB connected to the laptop appears. I've used two new USB cables as well so it's not them. I wanted to get the wireless to work but that's just the same, the wireless LAN is on I've triple checked everything but there is just no trace of a printer. Can anybody help me here?