Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Printer Anomalies

03 May 2012   #1
tonybee808

Windows Home Premium 32bit
 
 
Printer Anomalies

I have three printers.
1. Samsung ML-2010 (B&W),
2. Epson Stylus Photo PX650,
3. HP Color Laserjet 1600.
When trying to Print a Spreadsheet from Excel
The Samsung prints without any problem.
The Epson takes Four and a Half Minutes to produce a print.
The HP tells me "Current Printer is unavailable, Select another Printer"
Each of the Printers will print a Windows Printer Test Page from my PC.

I just don't know what to do.
Can anyone help please?
Tony B


My System SpecsSystem Spec
.
03 May 2012   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

tonybee808,
Welcome to SF. First off make sure you go to the manufactures website and get all updated drivers and look for any down-loadable updates/fixes and read them and if they sound like they couldn't hurt and you have room then download them. Do this and do a re-boot and let us know how it goes.
My System SpecsSystem Spec
03 May 2012   #3
robdun

Win 7 32 bit
 
 

Quote   Quote: Originally Posted by tonybee808 View Post
I have three printers.
1. Samsung ML-2010 (B&W),
2. Epson Stylus Photo PX650,
3. HP Color Laserjet 1600.
When trying to Print a Spreadsheet from Excel
The Samsung prints without any problem.
The Epson takes Four and a Half Minutes to produce a print.
The HP tells me "Current Printer is unavailable, Select another Printer"
Each of the Printers will print a Windows Printer Test Page from my PC.

I just don't know what to do.
Can anyone help please?
Tony B
How are these printers connected?
My System SpecsSystem Spec
.

04 May 2012   #4
tonybee808

Windows Home Premium 32bit
 
 

Thank you for your reply Robdun
The Printers are connected by USB.
I have disconnected the Epson and the Samsung as I thought that it would be easier to concentrate on the Hp
Since I last wrote I have re-installed the software and downloaded the latest Drivers from Hp.
The error message when I try to print still reads..."Current Printer is unavailable, Select another Printer"
Is there anything else that I can try?
My System SpecsSystem Spec
04 May 2012   #5
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

What are the chances you have a bad usb cable, swap this cable out for another and see. If still acting up I would uninstall the drivers and the printer then re-install the printer only powering it and connecting it when the software driver installation tells you to and maybe that will cure the situation. I've found that these newer HP's want you to only connect them at a certain time during the install. I hope this helps and you will be able to view a quick start or full install manual online as well at the HP site.
My System SpecsSystem Spec
06 May 2012   #6
tonybee808

Windows Home Premium 32bit
 
 

Hi Guys.
I have changed the USB lead but this didn't make any difference.
I have also downloaded and installed the latest Printer Drivers from Hp website and that hasn't made any difference either.
Anything else that I can try?
My System SpecsSystem Spec
06 May 2012   #7
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

tonybee808,

These printers are connected directly to the rear io usb ports? Could your mobo have 1.0 and 2.0 usb ports ...doubtful?
My System SpecsSystem Spec
06 May 2012   #8
alphanumeric

Windows 10 Education 64 bit
 
 

If you go to Devices and Printers and right click the ICON for the printer there is a Troubleshoot option. Selecting the ICON will also display status info at the bottom of the page. Double clicking the ICON will show you if there are any documents in the queue waiting to be printed. I've had printers act funny if a document failed to print. You may have to power cycle the printer to clear a failed print job. Unplug the power cord if you have to. Reboot the PC too. I like HP printers but the bundled software/drivers can be a pain to install if you don't follow the instructions. The big thing is don't plug the USB cable in until prompted to, even if the printer is turned off. I've done it and had to start over again.
My System SpecsSystem Spec
07 May 2012   #9
tonybee808

Windows Home Premium 32bit
 
 

Hi linnemeyerhere
The PC is a Medion, about 12mths old has 4 USB ports at the back and one at the front.
I have tried various ports and had no success with any of them.
Hi alphanumeric
I have already tried the Troubleshooter.
After thinking about it for a long time the PC finds no problems and refers me to this website!
There are no Prints waiting.
Has anyone a "step by step" method to uninstall the Printer and its Drivers so that I can start from scratch?
My System SpecsSystem Spec
07 May 2012   #10
alphanumeric

Windows 10 Education 64 bit
 
 

My HP Deskjet All In One has an uninstall option in the start menu. I'd start there if possible, otherwise you will likely have to uninstall each of the 3 or 4 HP apps one at a time though Control Panel > Programs and Features. When I do the install I leave my printer turned on but don't plug the USB cable in until prompted to by the installer.

Being able to print a test page indicates the printer works so that would tell me its a software/Windows problem. What does the HP Digital Imaging Monitor show for that printer when its turned on?
My System SpecsSystem Spec
Reply

 Printer Anomalies




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
VirtualBox causes Windows 7 anomalies; any better recommendations?
I am using VirtualBox to run Ubuntu but it appears to cause problems with Windows 7 (network adapter prevents me from sharing USB drives) so I am looking for something better. Can someone recommend a better alternative to VirtualBox on Windows 7 for running Linux clients like Ubuntu? PS: I've...
Virtualization
Live Mail Anomalies
Hi: Reason I'm here via CNET is because I could not register for Win 7 Microsoft Mail assistance at their webpages - which are mostly inaccessible at times. Either "not found" or "Reload" or "3 day old caches"??? I used up the 5X for trying to join Win 7 Forums. Live Mail Anomalies 1. I...
Browsers & Mail
Unable to install printer drivers, uninstall old printer, update Windo
My Mom has an HP laptop. She recently purchased a new HP printer and I have been trying for the last 4 days to get it to install/connect. I've been in touch with HP but the links they provide aren't resolving the issues. First, using the CD that came with the printer: hangs up at around 85-90%....
Hardware & Devices
Create task to open printer, print test page, and shutdown printer?
thanks for your guide how can I create a task to 'open a printer, print the test page at that specific printer and then shut down the printer' ? I want to do this, so that the printer will be maintained and not break due to inactivity thanks!
General Discussion
Color and pixel anomalies
I have an NVIDIA graphics card,and 5 minutes before while playing gta 4,first something like negative of the picture came and than again the same,and after that comes the strong pixel distortion,pixels are diferent colored than they should be..anyone knows something?
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App