Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: USB 3.0 Host Controller missing

04 May 2012   #1

Windows 7 Home Premium 64bit
USB 3.0 Host Controller missing

So I had an issue with my Dell XPS L502X that required sending it to the Dell Repair Depot. The repair involved replacing the motherboard and the bottom chassis. When I received the laptop back there was an issue with the wireless and I decided to reformat my hard-drive (Windows 7 x64 bit). Following the reformating, all hardware seemed to operate nominally except for my two USB 3.0 ports. Neither port will recognize anything plugged in and the device manager still lists them as generic USB hubs.

I have reinstalled the Renesas USB 3.0 Host Controller driver myself plenty of times as well as having a Dell technical support representative try to remote desktop to my computer for 3 hours with no success. I have tried to use the USB 3.0 Host Controller Driver Utility and it keeps mentioning that the "USB 3.0 Host Controller Not Found".

Is it possible that the driver that Dell is telling me to download is not the correct one, or another driver interfering with the USB 3.0 driver? Any help would be great as I occasionally reformat my hard-drive to keep speed up and get rid of any junk that I may have accrued. Thanks in advance.

My System SpecsSystem Spec


 USB 3.0 Host Controller missing

Thread Tools

Similar help and support threads for2: USB 3.0 Host Controller missing
Thread Forum
USB 3.0 Host Controller not found Hardware & Devices
USB 3.0 Host Controller Not Found Drivers
Ricoh SD Host Controller Drivers
USB 3.0 host controller not found Hardware & Devices
Missing Ethernet controller and PCI simple communications controller Drivers
USB host controller problems Hardware & Devices
USB Host Controller problem Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:18 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33