New
#1
Hardware & Devices panel not loading
Hello,
My problem started with Microsoft Word hanging while loading. I followed the troubleshooting guide for that and was able to load word if I stated it in safe mode (winword.exe /a). I could not find any issues that caused this so I decided to approach the problem from another angle.
I went to the device & hardware panel and found that I could not load it. However, if I rebooted the machine I could load it once, but could not do so a second time. I have tried all of the troubleshooting guides I could find and still had no luck. I believe the problem is related to the printer because one of the fixes I tried was to run a checker that tested for printer spooler errors. This test could never be completed but nor has it timed out.
System:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VOYAGER
System Manufacturer Hewlett-Packard
System Model p6654y
System Type x64-based PC
Processor AMD Athlon(tm) II X4 630 Processor, 2800 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.04, 9/7/2010
SMBIOS Version 2.6