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Windows 7: Mouse Hangs randomly

06 May 2012   #1
nycblkboy

Windows 7 PRo 64-bit
 
 
Mouse Hangs randomly

Very randomly the mouse and some times the keyboard freezes and won't come back. I haven't been able to track down the problem.

I checked device manager and nothing is yellow or red. i tried updating the usb, keyboad, and mouse drivers but none are available. All are plugged into a dlink usb hub.

I tried 2 mice and keyboard combinatios:
1- hp mouse and keyboard wired
2- useb mouse/keyboard wireless

To me honest I'm too afraid to just delete usb and or mouse from device drivers. What if IT doesn't come back?

Any other ideas?


My System SpecsSystem Spec
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06 May 2012   #2
sk0t0s

Windows 10 Pro 64-Bit
 
 

It will come back after you restart your PC
My System SpecsSystem Spec
06 May 2012   #3
f1andy83

Windows 7 ultimate 64 bits
 
 

I had this problem before and it was the USB port that had issues. Sometimes it's as easy as to upgrade your firmware or bios drivers.
My System SpecsSystem Spec
.

06 May 2012   #4
nycblkboy

Windows 7 PRo 64-bit
 
 

Quote   Quote: Originally Posted by timbog View Post
It will come back after you restart your PC
Sometimes it does some times it doesn't. Sometimes I have to restart multiple times before they come back.

I upgrades my my bios. still happens

any other ideas?
My System SpecsSystem Spec
06 May 2012   #5
MarvelK

Windows 7 Ultimate x64
 
 

I would say go ahead and uninstall the drivers from the device manager, it will install them back imidiately after u refresh devices.
My System SpecsSystem Spec
07 May 2012   #6
sk0t0s

Windows 10 Pro 64-Bit
 
 

Quote   Quote: Originally Posted by nycblkboy View Post
Sometimes it does some times it doesn't. Sometimes I have to restart multiple times before they come back.

I upgrades my my bios. still happens

any other ideas?
If you're sure that you dont have faulty usb ports. Then go ahead and uninstall the mouse driver and restart. It should be automatically detected by windows after you restart your pc.

or

Try it on safe mode if the problems still occurs then try this:

Right Click in Desktop, Select the Personalize.Open the mouse pointer and select the Pointer Option. Uncheck the Enhance pointer precision, Display pointer trails, Hide pointer while typing, all the options. Then click OK. Also click on Pointers tab and uncheck enable pointer shadow.
My System SpecsSystem Spec
08 May 2012   #7
nycblkboy

Windows 7 PRo 64-bit
 
 

I just got this: bsd

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 000000000000000A
BCP4: FFFFFA80095247A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050912-39795-01.dmp
C:\Users\Thurman\AppData\Local\Temp\WER-49499-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"

I was playing a flash movie on google chrome. i also had another movie paused in vlc. Only the finder (lol finder i mean windows manager) and itunes were open but idle.

it could be the usb hub ill change it tommorrow. or flash i'll delete the win version now. i want to reinstall windows 7 pro, its been about 7 months lol but i don't have the hd space to do a good back up.

any other ideas?
My System SpecsSystem Spec
09 May 2012   #8
sk0t0s

Windows 10 Pro 64-Bit
 
 

You should make another thread under Crashes and Debugging

also provide the minidump for them to help you regarding BSoD
My System SpecsSystem Spec
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