DVD fails to read Blank DVDs and CDR

I have searched high and low to an answer to this problem the full error is:-

Windows Can't read disk in drive

Make sure the disk uses a format that windows recognises. If the disk is unformatted, you need to format it before use.

form all the posts I have read this problem has been ongoing since 2009 and I have found no resolution to it.

I have two optical drives in my machine both with the exact problem, one is ATA and the other SATA.

IDE\CdRom_NEC_DVD_RW_ND-3520AW___________________3.07____ is the ATA

IDE\CdRomTSSTcorp_DVD+-RW_TS-H653B_______________D300____ is the SATA

for what it's worth I am running Win 7 ultimate 32bit and the motherboard is a Foxconn but user manual packed away somewhere and at this time of night not taking case apart to get numbers. Other sys info pasted below.

System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 23/01/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name home-PC\Charlie
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.08 GB
Total Virtual Memory 4.00 GB
Available Virtual Memory 2.73 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys

I have tried all the recommends upper and lower filters (non-existent) un-installing drives and re-booting and running all the fix-it procedures nothing works. Surely after all this time someone knows what is happening.

After posting last night, I downloaded a 3rd party burning app, with which I successfully burned a data CD and a DVD. However this is not a solution but rather temporary relief for several reasons:-

1) I am not a prolific burner and the only reason I really discovered the problem was that I attempted to create a system repair disk which uses the Windows default burning software and I can't find a way to accomplish this through the 3rd party software.

2) The 3rd party software only recognises the TSST as a CD drive and all media in it as CD's

3) As stated in original post this problem has been around since 2009 affecting 100's if not 1000' worldwide and I would have thought that some bright 'techie' at Microsoft should have found a solution by now

I have found a solution to this and probably quite a few other related issues. Eventually I noticed autoplay not working and the system stopped recognising any media inserted blank or otherwise, So did a search on autoplay and found this:-

GoTo find files and folders on start menu, type 'services.msc' right click and run as administrator.

In resulting box in right pane scroll down to 'Shell Hardware Detection' (chances are it's disabled)
If disabled double click and in drop down activation box select automatic, apply,OK and re-boot.

Worked for me my PC world is as it should be.