A routine problem "system recovered from a serious error".


  1. Posts : 1
    Windows XP 32 Bit
       #1

    A routine problem "system recovered from a serious error".


    It has been a routine

    Outlook suddenly reports that it needs to reenter the password.
    Then Windows prompts the following error

    BCCode : 100000d1 BCP1 : 00000006 BCP2 : 00000002 BCP3 : 00000000
    BCP4 : F73337D4 0SVer: 5_1_2600 SP: 3_0 Product: 256_1

    I have been facing this problem for the past 2 months.
    Please help.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    XP there I see...

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    Please attach the DMP files to your next post not to post one.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 1,167
    Windows 7 Pro with SP1 32bit
       #3

    Welcome to the Seven Forums.

    Does this happen only for Outlook in the Office Suite and are the other applets like Word, Excel etc working properly? What version of Microsoft Office are you using and from where did you get it? Please check if the Office Suite is activated or not. Is your OS is Windows 7 or Windows XP as your specs indicate?
      My Computer


 

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