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Windows 7: Usb port suddenly dies, no permanent solution.

26 May 2012   #11
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Does the system still beep? Do you hear a distinct beep pattern?

A good test, to determine if the problem is OS related or hardware related, is to download and burn a 'Live CD' of a Linux program like Ubuntu. This is an operating system that boots and runs entirely from the CD. If the USB ports work while using Ubuntu then you will know that the laptop is OK and you have a problem with Windows.


My System SpecsSystem Spec
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26 May 2012   #12
Rikuzen

Windows Home Premium 64bit
 
 

The beeping as stopped. I might have accidentally mistook the sound for something else.

About downloading ubuntu, I just recently performed a system restore, although I decided to only wipe out my C drive, and the problem is still here as though the system restore never happened. This means it's definitely a driver problem and not the usb port being physically broken correct?

Should I still try installing ubuntu?

Thanks, and sorry it's taking so long to figure out how to fix this problem

EDIT: seems like all my usb ports are now dying randomly...
EDIT2: I disabled the usb root hub and for some reason the usb port is working fine now ._. I'm really inexperienced with computers so I have no idea what's going on but the problem seems to be fixed for now... Thanks for all the help!
My System SpecsSystem Spec
27 May 2012   #13
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by Rikuzen View Post
I just recently performed a system restore, although I decided to only wipe out my C drive, and the problem is still here as though the system restore never happened. This means it's definitely a driver problem and not the usb port being physically broken correct?
Incorrect. It means it is less likely to be a software or operating system problem (drivers only affect the Operating System) and more likely to be a hardware problem.

Disabling the USB root hub having an effect is a good clue. This would indicate that one or more of the hubs is either defective, or have a corrupted driver. (Yes - completely contradicting what I just said above.)

Running Ubuntu will tell us conclusively whether we are dealing with a hardware problem or a problem with the Operating System and drivers.

But you could try this too: go into device Manager and Uninstall all of the USB Host Controllers and USB Root Hubs and then restarting the computer, allowing Windows to reinstall the drivers again.

See if that helps.
My System SpecsSystem Spec
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29 May 2012   #14
Rikuzen

Windows Home Premium 64bit
 
 

I think uninstalling and reinstalling the drivers might have done the trick Thank you for the help!
My System SpecsSystem Spec
29 May 2012   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Cool!
You gotta like it when it is the easier fix!
My System SpecsSystem Spec
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 Usb port suddenly dies, no permanent solution.




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